About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center team. The position provides a training pathway from apprentice to Bench Jeweler through a full training program and a promote-from-within environment. Apprentices learn jewelry repair fundamentals, beginning with polishing and quality control, while developing bench skills through Jeweler Certification classes. The role also includes administrative and customer-service responsibilities, such as interacting with stores and customers, completing clerical tasks, and photographing jewelry for intake and tracking. The team is dedicated to providing a customer-first experience for custom jewelry design and repairs. Full-time work consists of a 40-hour work week, with seasonal required overtime; hours vary and include some nights and weekends.

Requirements

  • Strong interpersonal and customer-service skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Ability to handle shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.
  • High school degree or equivalent is preferred but not required.
  • Availability for varying hours, including some nights and weekends; seasonal overtime is required for full-time employees.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop bench skills through certification classes.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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