About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a full training program to develop skills from apprentice toward Bench Jeweler, with opportunities to progress from apprentice to artisan in a promote-from-within environment. Apprentices learn the business from the ground up. Duties include customer service and interactions with stores and customers, administrative and clerical work, photographing jewelry for intake and tracking, and learning basic jewelry repair through polishing and quality control. The position supports the Design & Service Center Team in delivering a customer-first experience for custom jewelry design and repairs. Candidates with a passion and desire to learn the jeweler trade may be considered even without prior jewelry experience.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Varying availability, including some nights and weekends.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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