About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role provides training to develop jewelry skills and progress toward becoming a Bench Jeweler. Apprentices learn the business from the ground up, beginning with administrative and clerical work, customer service, jewelry intake and tracking, polishing, and quality control. The position may also suit candidates who already have basic knowledge of jewelry repair, stone setting, sizing, polishing, or jewelry design. Signet offers a promote-from-within environment and a training journey intended to help team members advance from apprentice to artisan. The Design & Service Center team aims to deliver a customer-first experience for custom jewelry design and repairs.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work required seasonal overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Knowledge of stone setting, sizing, polishing, or jewelry repair.

Responsibilities

  • Perform administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Support custom jewelry design and repair services while meeting customer expectations.

Benefits

  • Minimum starting rate of $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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