Apprentice Jeweler - Signet Jewelers - Southlake Mall - Merrillville, IN

Signet Jewelers • Merrillville, IN

5d • Onsite

About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The position offers a training program to develop jewelry skills and progress from apprentice toward becoming a Bench Jeweler. Candidates with basic jewelry or jewelry repair knowledge are welcome, as are candidates with a strong interest in learning the jeweler trade.

The role combines administrative and customer-service responsibilities with introductory jewelry repair work. Apprentices interact with stores and customers, complete clerical tasks, photograph jewelry for intake and tracking, and learn repair fundamentals beginning with polishing and quality control. Team members contribute to a customer-first experience for custom jewelry design and repairs and may advance through the company's promote-from-within training pathway.

Requirements

• High school degree or equivalent preferred, but not required.
• Some knowledge of jewelry or jewelry repair/design preferred, but not required.
• Customer-service orientation and strong interpersonal skills.
• High standard for quality work.
• Basic computer skills.
• Excellent organizational skills and attention to detail.
• Knowledge of shipping and receiving.
• Ability to work in a fast-paced environment, multitask, and manage time.
• Varying hours, including some nights and weekends.
• Full-time work consists of a 40-hour week, with seasonal required overtime.

Nice To Haves

• Basic jewelry or jewelry repair/design knowledge.
• High school degree or equivalent.

Responsibilities

• Provide customer service and interact with customers and stores.
• Complete administrative and clerical tasks.
• Photograph jewelry for intake and tracking.
• Learn and perform introductory jewelry repair work, including polishing and quality control.
• Train toward becoming a Bench Jeweler.
• Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

• Medical, dental, vision, and prescription insurance for full-time team members.
• 401(k) with company match.
• Paid time off (PTO).
• Paid holidays for full-time team members.
• Tuition reimbursement.
• Merchandise discounts.
• Jeweler Certification classes to develop and enhance bench skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED