Bench Jeweler - Signet Jewelers - Southlake Mall - Merrillville, IN

Signet Jewelers • Merrillville, IN

5d • Onsite

About The Position

Signet Jewelers is hiring entry-level and experienced Jewelers for its Field Design & Service Center Team at Southlake Mall in Merrillville, Indiana. Team members restore jewelry, perform repairs, and may design and create custom jewelry based on their skillset. The role emphasizes delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Signet offers training and continuous learning, with opportunities to advance from beginner to artisan in a promote-from-within environment. Pay is based on the jeweler’s current skillset and experience. Full-time work consists of a 40-hour week, with seasonal required overtime and varying hours that may include nights and weekends.

Requirements

• High school degree or equivalent preferred, but not required.
• 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
• Pass a qualified bench test to assess current jeweler level.
• Excellent organizational skills and attention to detail.
• Customer-service mindset and a high standard for quality work.
• Basic computer skills.
• Ability to work varying hours, including some nights and weekends.
• Seasonal overtime is required for full-time employees.

Nice To Haves

• Knowledge or skills in stone setting, sizing, polishing, and jewelry repair.
• Relevant bench-jeweler skills such as chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring and other jewelry repairs, wax carving, fabrication, casting, custom design and creation, and CAD/CAM design work.

Responsibilities

• Restore jewelry to its original condition and perform jewelry repairs.
• Design and create custom jewelry, depending on current skillset.
• Deliver a customer-first experience for customers seeking custom jewelry design and repairs.
• Perform applicable bench-jeweler work, which may include chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring and other jewelry repairs, wax carving, fabrication, casting, custom design, and CAD/CAM design work.

Benefits

• Jeweler certification classes to develop and enhance bench skills.
• Medical, dental, vision, and prescription insurance for full-time team members.
• 401(k) with company match.
• Competitive pay.
• Paid time off (PTO).
• Paid holidays for full-time team members.
• Tuition reimbursement.
• Merchandise discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED