About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role provides a training path from apprentice toward Bench Jeweler, with opportunities to develop jewelry repair and bench skills through the company’s training program. Candidates with basic jewelry or jewelry-repair knowledge are welcome, as are those who have a passion and desire to learn the trade. The apprentice learns the business from the ground up, combining customer service and administrative work with introductory jewelry-repair tasks such as polishing and quality control. The team is dedicated to providing a customer-first experience that exceeds expectations for custom jewelry design and repairs. The position is full-time, with a 40-hour work week, varying hours that may include nights and weekends, and seasonal required overtime.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work a 40-hour week and seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry-repair knowledge.
  • Knowledge of jewelry design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical responsibilities.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry-repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop jewelry bench skills.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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