Gourmet Apprentice Bartender - Oscar'S
About The Position
The Apprentice Bartender provides excellent service to guests at the bar, keeps the bar clean and stocked, and assists bartenders with service and related duties. The role includes greeting and welcoming guests, anticipating their needs, maintaining knowledge of menu items and beverage preparation, accurately entering drink orders into the POS system, and following company, health, safety, and liquor regulations. The apprentice also performs opening and closing tasks, maintains equipment and supplies, and follows responsible alcohol-management procedures. The position requires working varied shifts, including weekends and holidays, in a fast-paced, busy, and noisy environment. Work is primarily indoors, with some outdoor events, and may involve exposure to noise, dust, cigarette smoke, hot or cold surfaces, steam, and wet floors. The role requires prolonged standing and the ability to move and handle items weighing at least 50 pounds without restriction.
Requirements
- At least 1 year of previous apprentice bartending experience.
- At least 1 year of customer service experience.
- Working knowledge of spirits, wine, and food.
- Working knowledge of liquor dispensing guns.
- Excellent customer service skills.
- Ability to lead and mentor a team.
- Interpersonal skills to deal effectively with business contacts.
- Professional appearance and demeanor.
- Ability to work varied shifts, including weekends and holidays.
- High school diploma or equivalent.
- Ability to communicate effectively in English in written and oral forms.
- Ability to access all areas of the facility and move, lift, carry, push, pull, and place objects.
- Ability to withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 pounds without restriction.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Physical stamina and appropriate mental attitude to work under pressure.
- Ability to work indoors and outdoors and in a fast-paced, busy, and noisy environment.
Nice To Haves
- Previous experience working in a similar resort setting.
- Alcohol Awareness certification.
- Food Handler’s Card.
- Union Referral.
Responsibilities
- Clean tools, equipment, and supplies, and keep equipment in good working order.
- Greet guests in a positive and friendly manner and help them feel welcome.
- Maintain the cleanliness and appearance of the bar and stock it with supplies needed for service.
- Complete opening side duties, including checking stock and supplies, setting up bottles, inspecting tools, and checking refrigeration and glass-washing equipment.
- Assist bartenders with service and follow their direction.
- Refill ice coolers, garnish trays, straws, and napkins.
- Perform opening and closing duties according to shift assignment.
- Bid farewell to guests, use their names when known, and encourage them to return.
- Anticipate guest needs and respond with a sense of urgency.
- Work as a team and assist guests and employees with needs and inquiries.
- Communicate with managers, bartenders, and service staff to address requests and issues.
- Follow company, division, and department procedures and policies, as well as health and safety regulations.
- Mix and serve drinks according to standard recipes.
- Maintain knowledge of menu items, beverage selections, designated glassware, ingredients, preparation methods, and garnishes.
- Follow state liquor regulations and applicable state and federal liquor laws.
- Ensure drink orders from servers are accurately entered into the POS system before providing the drinks.
- Clean glassware using the glass machine or three-compartment sink.
- Document designated items on the spill sheet.
- Use supplies efficiently to meet beverage-cost targets and prevent waste.
- Use chemicals in accordance with OSHA regulations and hotel requirements.
- Recognize intoxicated or potentially intoxicated guests, monitor potentially disruptive guests, and promptly notify a manager.
- Courteously and safely refuse further alcohol service to intoxicated guests.
- Accurately check guest identification.
- Perform other job-related duties as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
