Apprentice Bartender - Carousel

Plaza Hotel & Casino•Las Vegas, NV
•Onsite

About The Position

The Bar Apprentice provides excellent service to guests at the bar, keeps the bar area clean and stocked, completes craft cocktail preparation, and assists the Bartender with related duties. The role includes welcoming guests, taking and entering orders, offering food and beverage suggestions, serving drinks, monitoring guest experience, processing payments, and maintaining detailed knowledge of menu items and beverage offerings. The position also involves mixing drinks to prescribed recipes, maintaining bar stock and cash accountability, replenishing supplies to par levels, polishing glassware, and following health, sanitation, uniform, and appearance standards. The apprentice may assist with training new employees and must work effectively in changing service environments. Work is performed primarily indoors, with some outdoor events, in a fast-paced and noisy environment.

Requirements

  • At least 6 months of prior Bartender or Bar Apprentice experience.
  • At least 1 year of experience in a money-handling position.
  • High school degree or equivalent.
  • Schedule flexibility, including nights, weekends, holidays, and overtime as needed.
  • Excellent customer service and interpersonal communication skills.
  • Ability to communicate effectively with customers and other business contacts, with a pleasing personality and professional demeanor.
  • Knowledge of wine and champagne service.
  • Ability to read, write, speak, and understand English.
  • Ability to accurately operate a point-of-sale system while socializing with guests.
  • Ability to operate a cash register, two- and six-wheel carts, beverage guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beverage hookups, and knives.
  • Ability to listen and respond to visual and aural cues.
  • Reliability, conscientiousness, accuracy, attention to detail, and flexibility in changing work environments, service positions, and outlet team structures.
  • Ability to work in the assigned casino/hotel bar area and tolerate second-hand smoke, high noise levels, bright lights, and dust.
  • Ability to adapt to Las Vegas weather, including wind, rain, extreme heat, and extreme cold.
  • Ability to perform moderate to heavy physical tasks, including prolonged standing, walking, bending, reaching, kneeling, lifting, carrying, pushing, pulling, and stooping.
  • Ability to lift, carry, and maneuver items weighing at least 50 pounds without restriction; the knowledge and skills section also states the ability to lift up to 75 pounds.
  • Ability to change and connect kegs, climb step stools or ladders, remove and transport trash, and operate hand trucks and utility carts.
  • Physical stamina and appropriate mental attitude to work under pressure and around hot or cold surfaces, steam, and wet floors.

Nice To Haves

  • Previous experience working in a similar resort setting.

Responsibilities

  • Greet guests, present menus, answer questions, and make food and beverage suggestions.
  • Take orders, provide craft cocktail, wine, and beer service, and monitor guests’ experience.
  • Maintain detailed knowledge of menu items, specials, wine lists, ingredients, and preparation.
  • Prepare and pour drinks for customers and servers upon request.
  • Enter orders into the InfoGenesis point-of-sale system and ensure ordered items are delivered.
  • Present checks and process payments using credit cards, gift cards, gift certificates, house accounts, cash, and traveler’s checks.
  • Mix drinks according to prescribed recipes and keep the station stocked with liquor, glasses, and accessories.
  • Account for the beginning cash register bank, cash, complimentary drinks, and charge receipts.
  • Prepare orders to replenish bar stock to predetermined par levels.
  • Maintain high service standards, bar cleanliness, and polished glassware.
  • Follow health and sanitation practices.
  • Assist new employees with training and answer their questions.
  • Check identification when a guest appears to be under 30.
  • Follow ethical and professional standards and uniform and appearance requirements.
  • Perform other job-related duties as assigned.
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