Appointment Setter – Spanish Bilingual (Onsite)

Snapscale

5d•Onsite

About The Position

Snapscale is seeking a highly motivated and results-driven Spanish Bilingual Appointment Setter to support a US-based healthcare client in an onsite setup. In this role, you will be responsible for engaging prospective and existing patients, managing the sales pipeline, and driving patient enrollment into concierge healthcare services. The ideal candidate is fluent in both English and Spanish, possesses excellent communication skills, and is confident handling inbound and outbound calls while building strong relationships with patients.

Requirements

Fluent in both spoken and written Spanish and English
Experience in appointment setting, outbound calling, or sales development
Strong communication, persuasion, and objection-handling skills
Ability to build rapport and maintain positive relationships with prospective patients
Highly organized, goal-oriented, and able to manage multiple leads simultaneously
Comfortable working in an onsite setup

Nice To Haves

Experience working with U.S.-based clients is preferred
Experience using CRM platforms, preferably GoHighLevel (GHL), is an advantage

Responsibilities

Conduct inbound and outbound calls to prospective and existing patients
Follow up with leads to encourage engagement and patient enrollment
Build rapport with prospective members and effectively communicate the value of concierge healthcare services
Manage the sales pipeline from initial contact through enrollment using GoHighLevel (GHL) CRM
Maintain accurate notes, update pipeline stages, and ensure complete CRM documentation
Schedule, confirm, and coordinate follow-up calls or consultations
Handle objections professionally using empathy and effective communication techniques
Provide regular updates and reports on call outcomes, enrollment progress, and pipeline status to management