Appointment Setter

Trivium • Toronto, ON

10d • Remote

About The Position

A fast-growing marketing company that serves medical aesthetics professionals is looking for Appointment Setters to join a dedicated managed team. The company generates leads through paid advertising for its clients — med spas, aesthetic clinics, and medical professionals — and appointment setting is a core part of the service. This role is ideal for someone who knows the aesthetics world firsthand, thrives on high-volume outreach, and shows up every single day ready to perform. The current pain point is inconsistency — the team needs people who are skilled AND reliable.

Requirements

• 1–2 years minimum experience in appointment setting or high-volume outbound calling
• Neutral American or Canadian accent — required (US-based or Latin America both welcome)
• Familiarity with GoHighLevel (GHL) or similar power dialer / CRM systems
• Comfortable making 400+ dials per day in a fast-paced environment
• Personal familiarity with med spa or aesthetic treatments (Botox, fillers, etc.) — you understand the client's world because you live in it
• Reliable and consistent — showing up on time, every shift, is non-negotiable
• Self-motivated and able to work independently from a home office
• Must provide your own laptop (no other equipment required)
• Available to work 9:00 AM – 5:00 PM EST, Monday through Friday
• Willing to cover weekend shifts (~4 hours Saturday + ~4 hours Sunday on a staggered rotation)

Nice To Haves

• Bilingual (Spanish) — the company serves practices in Miami and Houston with Spanish-speaking patients
• Experience in medical, health, or beauty industries
• Familiarity with appointment-setting metrics and KPI tracking
• Previous experience working with marketing agencies or lead generation companies

Responsibilities

• Make 400+ dials per day using a power dialer system
• Contact new leads within 5 minutes of submission (speed-to-lead is the top priority)
• Cycle through older uncontacted leads after hitting all fresh leads
• Manage leads for up to 3 clients simultaneously
• Book qualified appointments for med spa and aesthetics clients
• Target 40+ booked appointments per client per month
• Confirm appointments via text/call and reduce no-show rates
• Maintain accurate records in GoHighLevel (GHL)
• Work company-generated leads — no cold prospecting required
• Prioritize leads by recency and engagement level
• Follow structured call scripts while maintaining a natural, warm tone
• Track and report daily KPIs (dials, contacts, appointments booked)

Benefits

• Guaranteed Floor: $3,000/month — guaranteed as long as you hit a minimum lead-contact threshold (you're making the calls, you get the floor)
• Commission: $50 per booked appointment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed