Applied AI & Business Innovation Intern - Summer 2027 - Franklin, TN

Nissan • Franklin, TN

6d • Onsite

About The Position

Nissan is seeking an Applied AI & Business Innovation Intern for its Advanced Service Technology team in Franklin, Tennessee. The team explores how emerging technology can improve automotive service experiences and business processes. In this 12-week summer internship, the intern will work with business subject-matter experts on real business challenges, using applied AI, data, and rapid experimentation to test new approaches that can improve customer experiences and operational effectiveness.

The intern will identify opportunities to improve business processes, understand existing workflows and pain points, prototype and refine AI-assisted solutions, and evaluate AI-enabled tools. The role also involves presenting findings, prototypes, business cases, and recommendations to Dealer Support leadership. The position is onsite and intended for students entering their junior or senior year in an eligible undergraduate program. Sponsorship is not available.

Requirements

• Currently enrolled in an undergraduate degree program in Business, Information Systems, Data Analytics, Industrial Engineering, Computer Science, Human-Computer Interaction, Innovation/Entrepreneurship, or a related interdisciplinary field.
• Entering junior or senior year at the start of the upcoming academic term.
• Strong curiosity and a desire to challenge assumptions and explore innovative solutions to business problems.
• Interest in applying AI and emerging technologies to improve real-world business processes and customer experiences.
• Comfort working with ambiguous problems and learning through experimentation and rapid iteration.
• Strong communication, listening, and collaboration skills, particularly with non-technical business stakeholders.
• Ability to translate observations, ideas, and insights into practical prototypes, pilots, recommendations, or process improvements.
• Analytical mindset with strong problem-solving and critical-thinking skills.
• GPA of 3.0 or above; an official or unofficial transcript is required during the application process for verification.
• Ability to work onsite in Franklin, Tennessee.
• Legally authorized to work in the United States and able to provide proof of employment eligibility at hire.

Nice To Haves

• Experience with AI tools, data analysis, process improvement, or innovation projects.

Responsibilities

• Identify opportunities to improve existing business processes using applied AI and emerging technologies.
• Partner with business subject-matter experts to understand current workflows, pain points, and unmet needs.
• Rapidly prototype, test, and refine AI-assisted solutions and new ways of working.
• Evaluate AI-enabled tools and solutions for usability, quality, adoption, and opportunities for enhancement.
• Develop and present findings, prototypes, business cases, and recommendations to Dealer Support leadership.

Benefits

• Opportunities to participate in Business Synergy Teams (ERGs) and build relationships with colleagues from similar and diverse backgrounds.
• Professional training and development through innovation offerings, seminars, learning platforms, and leadership trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern