Applied AI & Business Innovation Intern - Summer 2027 - Franklin, TN

Nissan Motor Corporation • Franklin, TN

8d • Onsite

About The Position

Nissan’s Advanced Service Technology team explores how emerging technology can improve automotive service experiences and business processes. This 12-week summer internship in Franklin, Tennessee, gives an undergraduate student the opportunity to work with business subject-matter experts on real business challenges. The intern will identify opportunities to improve processes, apply AI and data, and use rapid experimentation to test better approaches that can improve customer experiences and operational effectiveness.

The intern will investigate current workflows and pain points, prototype and refine AI-assisted solutions, and assess AI-enabled tools. They will present findings, prototypes, business cases, and recommendations to Dealer Support leadership. The role is intended for students entering their junior or senior year in an eligible undergraduate program and requires onsite work in Franklin, Tennessee.

Requirements

• Currently enrolled in an undergraduate degree program in Business, Information Systems, Data Analytics, Industrial Engineering, Computer Science, Human-Computer Interaction, Innovation/Entrepreneurship, or a related interdisciplinary field.
• Entering junior or senior year at the start of the upcoming academic term.
• GPA of 3.0 or above; an official or unofficial transcript is required for verification during the application process.
• Strong curiosity and a desire to challenge assumptions and explore innovative ways to solve business problems.
• Interest in applying AI and emerging technologies to improve business processes and customer experiences.
• Comfort working with ambiguous problems and learning through experimentation and rapid iteration.
• Strong communication, listening, and collaboration skills, particularly with non-technical business stakeholders.
• Ability to translate observations, ideas, and insights into practical prototypes, pilots, recommendations, or process improvements.
• Analytical mindset with strong problem-solving and critical-thinking skills.
• Ability to perform work onsite in Franklin, Tennessee.
• Must be legally authorized to work in the United States and provide proof of employment eligibility at hire; sponsorship is not available.
• Employment is contingent upon successful drug and background screenings in accordance with company policies and applicable laws.

Nice To Haves

• Experience with AI tools, data analysis, process improvement, or innovation projects.
• Preferred degree fields include Business, Information Systems, Data Analytics, Industrial Engineering, Computer Science, Human-Computer Interaction, Innovation/Entrepreneurship, or a related interdisciplinary field.

Responsibilities

• Identify opportunities to improve existing business processes using applied AI and emerging technologies.
• Partner with business subject-matter experts to understand workflows, pain points, and unmet needs.
• Rapidly prototype, test, and refine AI-assisted solutions and new ways of working.
• Evaluate AI-enabled tools and solutions for usability, quality, adoption, and opportunities for enhancement.
• Develop and present findings, prototypes, business cases, and recommendations to Dealer Support leadership.

Benefits

• Professional training and development through innovation offerings, seminars, learning platforms, and leadership trainings.
• Business Synergy Teams (ERGs) and opportunities to build relationships and connect with colleagues from similar and diverse backgrounds.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed