Applied AI Architect, Public Sector (Federal Civilan)

Anthropic•San Francisco, NY

1d•Hybrid

About The Position

Anthropic is hiring a Pre-Sales Applied AI Architect to serve as a trusted technical advisor to federal civilian agencies. The role combines technical expertise and customer-facing work to help agencies understand Claude's capabilities and plan how to integrate and deploy Claude in their technology stacks. The architect will design LLM solutions for complex mission challenges while upholding Anthropic's standards for safety and reliability, and will work with Sales, Product, and Engineering from technical discovery through deployment. The position includes helping customers develop evaluations and scalable architectures, supporting their use of Claude Code, the Claude API, and Claude for Enterprise, and sharing customer insights with Product and Engineering. The role requires frequent travel to customer sites and at least 25% attendance at an Anthropic office under the current hybrid policy.

Requirements

Prior experience working with US federal agencies.
At least 5 years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
Experience navigating complex buying cycles involving multiple stakeholders.
Ability to build relationships and communicate technical concepts to diverse stakeholders, including C-suite executives and engineering and IT teams.
Strong technical communication skills and ability to translate customer requirements between technical and business stakeholders.
Experience designing scalable cloud architectures and integrating with enterprise systems.
Familiarity with Python.
Bachelor's degree or an equivalent combination of education, training, and experience; relevant field of study demonstrated through coursework, training, or professional experience.
Excellent communication and interpersonal skills, including the ability to explain complex topics clearly to diverse internal and external stakeholders.

Nice To Haves

Security clearance; it is not required but is a plus.
Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
Experience working with US state and/or local agencies.
Interest in teaching, mentoring, and helping others succeed.
Enthusiasm for cross-organizational collaboration, navigating trade-offs, and balancing competing priorities.
Passion for using technology creatively in safe and beneficial ways that advance safe AI systems.

Responsibilities

Partner with account executives to understand customer requirements and translate them into technical solutions aligned with business objectives.
Serve as the primary technical advisor to enterprise customers throughout Claude adoption, from discovery and initial evaluation through deployment.
Coordinate across internal teams and stakeholders to drive customer success.
Support customers building with Claude Code, the Claude API, and Claude for Enterprise.
Create and deliver technical content for audiences ranging from engineering and development teams to executives.
Guide technical architecture decisions and help customers integrate Claude with existing technology stacks.
Help customers develop evaluation frameworks to measure Claude's performance for their use cases.
Identify common integration patterns and share insights with Product and Engineering teams.
Travel frequently to customer sites for workshops, technical deep dives, and relationship building.
Maintain knowledge of developments in LLM capabilities and implementation patterns.