APPLICATIONS COORDINATOR

State of Arkansas•Little Rock, AR

6d•$88,455 - $144,321•Onsite

About The Position

The Applications Coordinator serves as the primary liaison between an organization’s information technology section, end-users, and vendors to support the implementation, maintenance, and optimization of software applications. The role coordinates projects, facilitates communication across teams, and oversees the application lifecycle to meet business goals, align technology solutions with organizational needs, and support smooth operations with minimal downtime. The position is in the Arkansas Department of Health’s Administration – Information Technology Systems – Informatics unit. It is classified as a safety-sensitive position. The stated salary range is $88,455–$144,321. Additional preferences include experience with SQL databases, SSIS, and queries, as well as C#, VB.Net, API.Net Server Pages, and other web application experience.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
At least 8 years of experience in application support, project coordination, or a related information technology role.
Proven experience managing software application projects or deployments.
Familiarity with enterprise systems such as SAP or Oracle ERP, or CRM platforms such as Salesforce.
Hands-on experience with application troubleshooting and system integration.
Knowledge of best practices in software deployment and user training.
Strong organizational and project management skills.
Excellent communication and interpersonal abilities to work across teams.
Problem-solving aptitude and a proactive approach to challenges.
Ability to handle multiple priorities while maintaining attention to detail.
Adaptability to fast-paced and evolving environments.
Certifications in project management or specific applications may be required; examples include Project Management Professional, Information Technology Infrastructure Library, or vendor certifications.

Nice To Haves

Experience with SQL databases, SSIS, and queries.
Experience with C#, VB.Net, API.Net Server Pages, and other web applications.

Responsibilities

Act as the main point of contact for matters related to software applications within the agency or organization.
Coordinate application development, testing, implementation, and updates.
Manage application projects to ensure timelines and budgets are met.
Collaborate with personnel to gather requirements and ensure application functionality.
Monitor application performance and recommend improvements or updates.
Troubleshoot application-related issues and liaise with vendors or developers as needed.
Train and support end-users in the effective use of applications.
Develop and maintain documentation, including user manuals, workflows, and training materials.
Ensure compliance with organizational and regulatory policies for software use and security.
Stay informed about emerging application technologies and trends and provide recommendations.