Applications Administrator

Bob Moore Auto Group, LLC•Oklahoma City, OK

About The Position

The Applications Administrator manages the organization’s portfolio of business applications to ensure applications are properly managed, cost-effective, and aligned with business needs. The role oversees application lifecycles, audits usage, consolidates redundant systems, evaluates new solutions, and troubleshoots issues. The position works closely with business units, IT staff, and vendors to provide reliable, secure, and efficient application support.

Requirements

At least 4 years of experience in application administration, system support, or solution management.
Bachelor’s degree in Information Technology, M.I.S., or equivalent experience.
Valid driver’s license without restrictions affecting the ability to operate company-owned vehicles, and ability to maintain a clean driving record.
Strong knowledge of dealership applications and processes.
Strong knowledge of application lifecycle management, licensing, and governance.
Familiarity with SaaS platforms, on-premise applications, and hybrid environments.
Ability to audit applications and recommend consolidation or cost-saving measures.
Ability to train employees with a training mindset.
Strong troubleshooting, problem-solving, and analytical skills.
Ability to communicate technical security information effectively to non-technical users.
Ability to pass a drug/alcohol urinalysis and drive a vehicle.
Ability to travel to company locations.

Responsibilities

Administer and support business applications from deployment through retirement.
Own the Joiner, Mover, Leaver (JML) process for all business applications.
Maintain application documentation, licensing, configuration, and access controls.
Assist in training IT employees in the use and administration of business applications.
Recommend application decommissioning or consolidation initiatives to reduce cost and complexity.
Research and assess new application solutions against business requirements.
Support pilot projects, vendor evaluations, and implementation planning.
Troubleshoot complex application issues and escalate them to vendors or internal teams as needed.
Resolve integration, configuration, and performance problems across multiple platforms.
Maintain an accurate application inventory and enforce governance standards.
Partner with department leaders to align applications with business processes.
Deliver user training, documentation, and knowledge sharing across teams.
Coordinate with vendors and IT peers to ensure timely support and upgrades.
Use a personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
Perform other responsibilities as assigned.