Applications Administrator

Kite Realty Group•Indianapolis, IN
•Onsite

About The Position

The Applications Administrator is responsible for the day-to-day administration, support, maintenance, and continuous improvement of enterprise applications, with primary responsibility for MRI Software, AvidXchange, Versapay, and Argus Enterprise. The role manages user access and security, configuration, data integrity, reporting, testing, documentation, and application support across assigned platforms. It partners with business stakeholders, vendors, and Application Development teammates to resolve issues, implement minor enhancements and automations, and help ensure applications remain reliable, secure, compliant, and aligned with business needs. The position also provides initial administrative support for Microsoft products, including Power Platform, Power BI, Microsoft Fabric, and Copilot, and develops capabilities in these areas as organizational needs and the long-term support model evolve. The role uses independent judgment and decision-making in work that affects business operations and financial well-being.

Requirements

  • Five or more years of experience administering, supporting, configuring, or maintaining enterprise business applications.
  • Experience managing application users, roles, permissions, security settings, and access controls.
  • Experience with application configuration, workflow automation, reporting, dashboards, testing, release support, and documentation.
  • Experience supporting or administering Microsoft Power Platform, Power BI, Microsoft Fabric, Copilot, or similar Microsoft platforms is required.
  • Experience with data management activities, including data import/export, cleansing, validation, and maintaining data integrity.
  • Excellent analytical, organizational, time-management, and problem-solving skills.
  • Ability to work independently and collaboratively while managing multiple priorities and responding to operational support needs.
  • Team-oriented approach, initiative, excellent verbal and written communication skills, and ability to interact professionally and effectively at all levels.
  • Bachelor’s degree (B.A./B.S.) from a four-year college or university preferred; alternatively, three or more years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

  • Experience supporting or administering MRI Software, AvidXchange, Versapay, Argus Enterprise, Informatica Cloud, or similar enterprise business applications.
  • Knowledge of data transfer protocols, integrations, and associated security measures.
  • Relevant application or platform certifications.

Responsibilities

  • Administer and support MRI Software, AvidXchange, Versapay, Argus Enterprise, and other assigned enterprise applications; troubleshoot issues and coordinate resolution with internal teams and vendors.
  • Manage user accounts, roles, permissions, profiles, and access controls in accordance with company policy and Sarbanes-Oxley requirements.
  • Configure and maintain application settings, workflows, approval processes, forms, fields, layouts, reports, dashboards, and other platform features.
  • Implement minor application enhancements and automations using platform-native tools, escalating complex development or integration needs to appropriate technical resources.
  • Provide initial administration and operational support for Power Platform, Power BI, Microsoft Fabric, and Copilot, while building knowledge, governance practices, and support processes.
  • Maintain data quality and integrity through imports, exports, cleansing, validation, and correction activities.
  • Monitor and support application integrations and data flows, troubleshoot failures, and coordinate complex integration changes with developers or vendors.
  • Plan, coordinate, test, and support application releases, upgrades, patches, and vendor changes while minimizing disruption to business operations.
  • Partner with management and business stakeholders to understand needs, advise on application capabilities, and translate requirements into configuration, reporting, support, or minor enhancement solutions.
  • Create and maintain reports and dashboards for operational visibility and data-driven decision-making.
  • Provide user guidance and training, communicate application changes, and promote effective use of supported platforms and features.
  • Maintain documentation for application configurations, security, processes, support procedures, integrations, releases, and known issues.
  • Collaborate with Application Development teammates to design, test, and deliver new or improved functionality, escalating complex development or architecture needs appropriately.
  • Identify opportunities to improve application reliability, usability, supportability, security, compliance, and operational efficiency.
  • Use independent judgment and decision-making in work that affects business operations and financial well-being.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Paid disability benefits
  • Paid parental leave
  • Paid life insurance and voluntary additional life, accident, and critical illness coverage
  • 401(k) matching contributions
  • Competitive paid time off, including Volunteer Time Off
  • Flexible work arrangements
  • Tuition reimbursement assistance
  • Dress for your Day policy
  • Collaborative workspaces
  • Milestone service anniversary recognition and gift
  • Stocked wellness fridge pantry
  • Free fitness center and parking at the corporate office
  • Annual flu shots and biometric screenings
  • Health and wellness lunch-and-learns
  • Monthly wellness education campaign
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