Tableau Administrator

Nexiva•Hartford, CT

2d•Hybrid

About The Position

The Application Systems Analyst / Programmer will serve as a mid-to-senior level Business Intelligence / Tableau Administrator supporting mission-critical reporting and analytics platforms associated with the state's child welfare systems. The role is responsible for Tableau Cloud administration, platform monitoring, incident management, troubleshooting, user support, report deployments, and data integration support. The consultant will work with Salesforce, Azure SQL, Azure Data Factory, MuleSoft, development, integration, and business teams to maintain reliable enterprise reporting services. This is a full-time, 40-hour-per-week hybrid position based in Hartford, Connecticut, with an 80% remote and 20% onsite arrangement. The candidate must be local, willing to commute, or willing to relocate, and must be able to work onsite at least one day per week. At least one in-person interview is required. The role requires compliance with DCF background check and confidentiality requirements.

Requirements

At least 5 years of professional experience in BI, application administration, reporting platforms, or related technical environments.
Strong experience with Tableau Cloud administration and support.
Experience supporting enterprise reporting and analytics platforms.
Strong SQL skills and experience with Azure SQL Database or similar relational databases.
Salesforce experience, including objects, fields, relationships, user management, roles, profiles, permission sets, and sharing rules.
Understanding of Salesforce design decisions and best practices.
Experience troubleshooting user access, declarative logic, environment management, and business/application issues.
Strong problem-solving, analytical, and abstract-thinking skills.
Excellent verbal and written communication skills.
Ability to work independently, take ownership, and drive work from requirements through implementation.
Experience working across the Software Development Life Cycle (SDLC).
Ability to create and maintain technical documentation.
Ability to collaborate with architects, developers, business users, and management.
Experience providing guidance or mentoring to less-experienced team members.
Must be local to Connecticut, willing to commute, or willing to relocate.
Must be able to work onsite at least one day per week and participate in at least one in-person interview.
Must comply with DCF background check and confidentiality requirements.

Nice To Haves

Experience with Azure Data Factory (ADF).
Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
Experience working with Salesforce data and reporting environments.
Strong Microsoft Azure experience.
Experience supporting data integrations and enterprise data pipelines.

Responsibilities

Administer Tableau Cloud sites, projects, users, groups, permissions, security, and environments.
Monitor Tableau platform health, extract refreshes, subscriptions, and scheduled jobs.
Troubleshoot Tableau performance, connectivity, access, and reporting issues.
Deploy and promote reports across development, test, and production environments.
Provide technical support to report developers, analysts, and business users.
Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
Investigate reporting data issues and perform data validation and reconciliation.
Monitor database connectivity, query performance, and data refresh processes.
Troubleshoot and optimize SQL/SOQL queries.
Monitor and support Azure Data Factory pipelines feeding Salesforce and other source-system data into Azure SQL.
Troubleshoot data-load failures, integration issues, and data-quality problems.
Support MuleSoft Runtime Fabric environments and integrations affecting reporting platforms.
Perform root-cause analysis for reporting, integration, database, and access issues.
Collaborate with development and integration teams during deployments and incident resolution.
Support Salesforce user administration, including user setup and deactivation, roles, profiles, permission sets, and sharing rules.
Work with Salesforce Architects and technical teams to establish and maintain best practices.
Participate in SDLC activities and maintain required technical documentation.
Provide technical guidance, mentoring, and training to team members.
Assist management with architecture decisions, work estimates, resource planning, and technical recommendations.