Application Support Analyst

IntelliPro Group Inc.•Richmond, VA

8d•$30 - $32•Onsite

About The Position

The Associate Systems Analyst will provide technical support for business applications and assist with application systems analysis across a variety of applications and technologies. The role will support applications and infrastructure in both Windows and Linux environments and work across multiple projects and platforms.

Requirements

Windows/IIS Servers
Linux / Red Hat Linux
Citrix
WebLogic
Oracle
SQL Server
MS Access
FTP/SFTP
XML
HTML
Web Services
Distributed Computing
Active Directory
Firewall-protected applications
Batch data loads and application interfaces
Vendor product installation and upgrades in Windows and Linux environments
2+ years of experience developing conceptual and detailed designs for application software.
2+ years of experience in technical analysis and documentation.
2+ years of experience developing use cases and scenarios.
2+ years of experience with application change management and application testing.
2+ years of experience supporting Windows/IIS and Linux environments.
2+ years of experience supporting batch data loads and application interfaces.
2+ years of experience installing and upgrading vendor products in Windows and Linux environments.
Bachelor's degree in Computer Engineering, Computer Science, Information Services, or a related field.
Experience working in a large-scale IT environment.
Strong verbal and written communication skills.
Ability to lead, collaborate, and work effectively across multidisciplinary teams.
Strong analytical and problem-solving abilities.
Ability to manage multiple projects and assignments in a technical environment.

Responsibilities

Provide technical support for enterprise applications and related infrastructure.
Perform application systems analysis, technical analysis, and documentation.
Conduct system design and business information flow studies.
Recommend appropriate computer platforms, workstations, security devices, and communication protocols.
Develop technical specifications, system use cases, and wireframes.
Conduct unit, system, and integration testing.
Support applications and infrastructure across Windows and Linux environments.
Work within multi-platform server environments across multiple projects.
Support batch data loads and application interfaces.
Install, configure, and upgrade vendor products in Windows and Linux environments.
Maintain and manage defect lists, remediation activities, and testing.
Collaborate with multidisciplinary teams and communicate effectively with technical and business stakeholders.