Application Support Analyst - Imaging (Remote)

Fairview Health Services • Minneapolis, MN

1d • Remote

About The Position

The Application Support Analyst - Imaging (Remote) is responsible for providing Level 2 incident support of applications. They coordinate issues that arise for their application area and must be knowledgeable about the organization's policies, procedures, and business operations. In coordination with other staff, time, and exposure, mature specific application, and technology knowledge to contribute to the effectiveness of the team.

Requirements

• Bachelor of Arts or combination of education and related work experience
• Bachelor of Science in IT field
• 3 years IT application or healthcare work experience
• Solid understanding of the Software Development Life-Cycle (SDLC)
• Demonstrated analytical critical thinking skills for process development or problem resolution.
• Knowledge of healthcare processes and application system coordination.

Nice To Haves

• 3 years related work experience in one or more of the following: Healthcare industry using related Epic module(s) and/or end user customer support,
• Certifications and experience relative to the role
• Epic Proficiency or Certifications for Epic roles
• If supporting Epic, Proficiency/Certification in core applications within 180 Days

Responsibilities

• Providing Level 2 incident support of applications.
• Coordinating issues that arise for their application area.
• Being knowledgeable about the organization's policies, procedures, and business operations.
• Maturing specific application and technology knowledge to contribute to the effectiveness of the team.

Benefits

• Medical plans
• Dental plans
• Vision plans
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• PTO and Sick and Safe Time
• Tuition reimbursement
• Retirement
• Early access to earned wages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees