Application Specialist

Frontage Laboratories•Exton, PA

About The Position

Frontage Laboratories Inc. is seeking a highly motivated, technology- and AI-driven Application Specialist to support application development and business growth through business-process automation, AI technologies, and integration of computer systems. The role includes solution architecture design, feasibility studies, application prototyping, system validation, and operational support in accordance with applicable SOPs, protocols, regulatory agency guidelines, and 21 CFR Part 11 requirements. The specialist designs and maintains scalable, reliable, and secure technical solutions; evaluates cost and operational implications; and develops applications that support business growth, digital transformation, and corporate goals. The position works with business stakeholders to understand requirements, present solution options, administer key business platforms, maintain integrations and data connections, configure SharePoint, develop and optimize applications, manage change requests and privileged access, document configurations, and troubleshoot user issues. Solutions must meet applicable GxP and other industry requirements. The role is based in Exton, Pennsylvania, and reports to the Senior Director, IT Infrastructure.

Requirements

Bachelor’s or master’s degree in computer science or information technologies.
Minimum 3–4 years of equivalent work experience.
Mastery of a programming language such as Python.
Experience with AI-assisted coding.
Ability to work successfully in a team environment.
Excellent oral and written communication skills in English.
Ability to work and collaborate in a scientific laboratory environment.

Nice To Haves

Experience in the life sciences industry, such as at a CRO.

Responsibilities

Design, present, and maintain scalable, reliable, and secure technical strategies to solve business problems.
Evaluate solution costs and optimize options for budget and operational needs.
Develop application solutions that support business growth and digital transformation and align with corporate goals.
Ensure new solutions meet applicable GxP regulatory requirements and other relevant standards.
Collaborate with business stakeholders to analyze requirements and identify IT solutions that improve business functions.
Facilitate stakeholder discussions to present solution options and explain available choices.
Provide administrative support for Corporate Quickbase, IEBS, DocuSign, and NetSuite.
Design, manage, and maintain data integrations for closed systems and cloud solutions.
Oversee data-connection design and maintenance in Salesforce, Quickbase, NetSuite, Microsoft Power BI, and Watson.
Configure SharePoint to support proposal, contract, and document management needs.
Develop user-facing application features and assess the technical feasibility of UI/UX designs.
Optimize applications for scalability, reusability, and user experience.
Manage change requests across administration systems to add functionality and improve user experience.
Manage privileged access to user roles, including access requests, terminations, and role modifications.
Document application configurations to support maintenance and scalability.
Support IT system users by responding to queries and troubleshooting issues across platforms.
Perform solution architecture design, feasibility studies, application prototyping, system validation, and operational support in compliance with applicable SOPs, protocols, regulatory guidance, and 21 CFR Part 11.