Application Specialist

Frontage Laboratories•Exton, PA

3d•Onsite

About The Position

Frontage Laboratories Inc. is seeking a technology- and AI-driven Application Specialist to support computer application development and business growth by automating business processes, applying AI technologies, and integrating computer systems. The role includes solution architecture design, feasibility studies, application prototyping, system validation, and operational support in compliance with applicable SOPs, protocols, regulatory agency guidelines, and 21 CFR Part 11 requirements. The specialist designs and maintains scalable, reliable, and secure technical solutions; evaluates costs; develops applications aligned with business growth and corporate goals; and ensures new solutions meet GxP and other relevant standards. The role works with stakeholders to analyze requirements and present solution options, administers business platforms, manages data integrations and connections, and configures SharePoint for proposal, contract, and document management. The position also involves developing and optimizing user-facing application features, managing system change requests and privileged access, documenting application configurations, and supporting users with platform queries and troubleshooting. The role is based in Exton, Pennsylvania, and reports to the Senior Director, IT Infrastructure.

Requirements

Bachelor’s or master’s degree in computer science and information technologies.
A minimum of 3–4 years of equivalent working experience.
Mastery of a programming language such as Python.
Experience with AI-assisted coding.
Ability to work successfully in a team environment.
Excellent oral and written communication skills in English.
Ability to work and collaborate in a scientific laboratory environment.

Nice To Haves

Experience in the life sciences industry, such as with a CRO, is highly desirable.

Responsibilities

Design, present, and maintain scalable, reliable, and secure technical strategies to solve business problems.
Evaluate the cost implications of solution options and optimize solutions for budget and operational needs.
Develop application solutions that support business growth and digital transformation and align with corporate goals.
Ensure new solutions meet industry regulatory requirements for GxP systems and other relevant standards.
Collaborate with business unit stakeholders to analyze requirements and identify IT solutions that enhance business functions.
Facilitate stakeholder discussions and present solution options.
Provide administrative support for Corporate Quickbase, IEBS, DocuSign, and NetSuite.
Design, manage, and maintain data integrations for closed systems and cloud solutions.
Oversee data connection design and maintenance in Salesforce, Quickbase, NetSuite, Microsoft Power BI, and Watson.
Configure SharePoint to support proposal, contract, and document management needs.
Develop new user-facing features and ensure the technical feasibility of UI/UX designs.
Optimize applications for scalability, reusability, and user experience.
Manage change requests across administration systems to add functionality and improve user experience.
Manage privileged access to user roles, including access requests, terminations, and role modifications.
Document application configurations to support maintenance and scalability.
Support IT system users by answering queries and troubleshooting platform issues.