Application Specialist

Carvana • Tempe, AZ

1d • Onsite

About The Position

Carvana is changing the way people buy and sell cars with an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair. The company has expanded nationally, gone public on the New York Stock Exchange, sold its 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer. Working at Carvana means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. Employees have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. This is a 100% on-site position, Monday through Friday.

This role is for a techno-functional IT support analyst to support Supply Chain/Logistics applications. The ideal candidate will be super approachable and always willing to go above and beyond to help Supply Chain with their business needs and problems. This could involve working with an end user to resolve application issues or working with engineers/product owners to enhance the application. The company expects smart, doer-type individuals with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once. In return, employees have the opportunity to work at one of the fastest growing and creative technology companies around, help promote a life-changing product, and develop a world-class team every day.

Requirements

• Minimum of 3 years of experience in working as a Application Support Specialist or similar roles with hands-on experience in resolving application issues.
• Knowledge of Supply Chain/Logistics application and basic understanding of Supply Chain/Logistics business processes is required.
• Good understanding of Change management and SDLC.
• Hands on experience of technical troubleshooting is required.
• Ability to create design documents, SOPs, technical support documents is required.
• Good analytical and problem solving skills.
• Excellent verbal communication and organizational skills - able to bring forward a vision or opinion.
• Must be able to read, write, speak, and understand English.

Nice To Haves

• Associate Degree in Computer Science or related field is preferred.
• Knowledge of SQL and query writing is preferred.
• Knowledge of Tableau reporting solutions and/or any programming language is a plus.
• Knowledge of Jira (or other issue and project tracking tool), Splunk (or other application monitoring tool) is an advantage.

Responsibilities

• Provide day to day support for issues related to Supply Chain/Logistics applications by investigating problems and providing resolutions of issues.
• Work with vendors and engineers for resolving issues/bugs with various applications.
• Participate in Supply Chain/Logistics applications development life cycle to understand the application functionality.
• Assist in the configuration of the Supply Chain/Logistics applications to achieve business objectives.
• Triage and resolve technical issues related to the applications.
• Assisting with prioritization of tickets, enhancements and overall stabilization efforts.

Benefits

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree