Application Specialist

Carel Usa Llc • Brea, CA

13h • $100,000 - $120,000

About The Position

Reporting to the Managing Director in a solid-line relationship and collaborating with Sales, Field Services, and other Application Specialists, the Application Specialist supports local deployment of high-efficiency and natural-solution applications, primarily in the food retail market. The role defines and deploys contractor training programs, coordinates and manages food retail projects, participates in start-ups, and fine-tunes installations.

The Application Specialist also gathers market feedback for Marketing Managers to support continuous improvement of existing solutions and the development of new solutions, documentation, and customer experiences.

Requirements

• Engineering or technology degree with an HVAC/R background or experience, or equivalent.
• Good verbal, written, and presentation communication skills for sharing technical information.
• Technical and industry knowledge, sound reasoning, and a commitment to building and sharing knowledge and skills.
• Practical knowledge and skills in electronics, electrical circuits, and mechanical systems relevant to the HVAC/R industry.
• Proficiency with PowerPoint, Excel, and Word.
• Demonstrated self-motivation and ability to perform at a high level without constant supervision.
• Ability to travel overnight an average of 20–40%, with some evening and occasional weekend work.

Nice To Haves

• Bilingual abilities.
• Experience with high-efficiency control solutions for commercial refrigeration applications.
• Proven field service experience.

Responsibilities

• Partner with OEMs, contractors, engineering consultants, integrators, and other stakeholders—including project managers, engineers, field technicians, software developers, technical specialists, and end users—to drive adoption of CAREL solutions.
• Review blueprints, plans, and other customer documents to help prepare quotations and submittals.
• Work with the sales team to coordinate customer projects, from selecting an appropriate CAREL solution through implementation and monitoring results.
• Travel to end-user facilities to support contractors with installation and maintenance of CAREL solutions.
• Perform energy-efficiency and performance analysis, fine-tuning, and preventive maintenance activities at operating stores using CAREL technologies.
• Collaborate with CAREL internal teams to organize technical product training for key customers, and present trainings, seminars, and technical meetings.
• Provide end users with a trouble-free experience using solutions containing CAREL products.
• Visit customer facilities to learn customer applications, assist with implementation of CAREL controls, and support customers’ technical staff.
• Perform other duties as assigned by the Managing Director.

What This Job Offers

• Job Type: Full-time