About The Position
The Application Engineer leads complex partial discharge (PD) testing, diagnostics, and troubleshooting for high-voltage assets, on site and remotely. The role plans and performs PD measurements, evaluates data quality, interprets findings, and provides technically sound recommendations. Supported assets include transformers, AIS and GIS switchgear, rotating machines, cables, and other high-voltage equipment. The position serves as a lead technical contact for customer escalations and challenging applications, coordinating with customers, sales, product management, and engineering. It includes customer visits, field demonstrations, commissioning, workshops, and training, as well as advising customers on PD theory, measurement methods, diagnostic limitations, analysis, reporting, and asset condition assessment. The engineer also supports strategic pre-sales and post-sales activities, mentors colleagues, develops technical materials and presentations, and provides structured field feedback to product management and engineering. Other testing technologies and duties may be supported as business needs require. The role requires advanced PD expertise, strong knowledge of power systems, substations, and high-voltage equipment, and the ability to communicate complex technical findings to audiences ranging from technicians to executives. Travel may be up to 50%, primarily in the United States and Canada, usually for trips of up to one week; occasional international travel or longer stays may be required. The position requires a bachelor's degree in electrical engineering, electronics engineering, physics engineering, or a closely related discipline. A master's degree in electrical engineering and relevant professional engineering registration or eligibility are assets. Typically, candidates have at least seven years of relevant professional experience. Placement at Level III or IV depends on expertise, independence, assignment complexity, customer-facing responsibility, and technical leadership. Working conditions include an orderly, clean, properly lighted and ventilated office with low to moderate noise. Physical demands include clear communication, occasional reaching and lifting of objects over 50 pounds, operating office equipment, frequent sitting, and occasional bending and kneeling. Reasonable accommodations may be made.
Requirements
- Typically seven or more years of relevant professional experience, with demonstrated technical depth in high-voltage testing, electrical asset diagnostics, and PD measurement and analysis.
- Substantial hands-on experience with PD measurements and diagnostics, including independently planning tests, interpreting findings, and explaining recommendations.
- Demonstrated experience supporting high-voltage apparatus such as transformers, switchgear, rotating machines, or cables.
- Strong working knowledge of high-voltage testing and diagnostic methods.
- Proven ability to lead customer-facing technical projects, resolve complex application issues, and manage competing priorities in the field.
- Excellent written, verbal, and presentation skills in English, and ability to communicate complex technical findings clearly to varied audiences.
- Strong customer relationship and consultative problem-solving skills.
- Ability to work independently, lead technical engagements, and collaborate across sales, product management, and engineering teams.
- Ability to coach and support colleagues while contributing to shared regional and corporate goals.
- Working knowledge of Microsoft Office, especially Outlook, Excel, and PowerPoint.
- Sound professional judgment, business ethics, and personal integrity.
- Knowledge of organizations and business processes of electric utilities, government agencies, manufacturers, and industrial power users in North America.
- Creative, practical, and solutions-oriented approach.
- Willingness to travel up to 50%, primarily within the United States and Canada; occasional international travel or longer stays may be required.
- Bachelor's degree in Electrical Engineering, Electronics Engineering, Physics Engineering, or a closely related discipline.
- Ability to meet the stated physical demands, with reasonable accommodations available.
Nice To Haves
- Experience with Power Factor (PF), Sweep Frequency Response Analysis (SFRA), Dissolved Gas Analysis (DGA), and Dielectric Frequency Response Analysis (DFR).
- Experience delivering technical training, presentations, and customer workshops.
- Experience mentoring colleagues or contributing to the development of technical teams.
- Experience in utility, OEM, or consulting services.
- Sales experience with testing equipment, testing services, instrumentation, or electric power apparatus.
- Master's degree in Electrical Engineering.
- For Canadian applicants: registration as a Professional Engineer (P.Eng), Engineer-in-Training (EIT), an engineering graduate working toward P.Eng, or eligibility to obtain registration.
- For U.S. applicants: registration as a Professional Engineer (PE), Engineer-in-Training (EIT), or eligibility to obtain PE licensure.
Responsibilities
- Lead complex PD testing, diagnostics, and troubleshooting engagements for high-voltage assets, both on site and remotely.
- Plan and perform PD measurements, interpret results, assess data quality, and provide clear technical recommendations to customers.
- Support diagnostics for transformers, AIS and GIS switchgear, rotating machines, cables, and other high-voltage assets.
- Serve as lead technical contact for customer escalations and challenging applications, coordinating resolutions with customers, sales teams, product management, and engineering.
- Conduct customer visits, field demonstrations, commissioning, workshops, and training.
- Advise customers on PD theory, measurement methods, diagnostic limitations, data analysis, reporting, and asset condition assessment.
- Partner with sales engineers on strategic pre-sales and post-sales activities, including technical consultations, demonstrations, and customer-specific solutions.
- Mentor colleagues and help develop the technical capabilities of the wider team.
- Create and review application notes, technical documentation, training materials, conference papers, and presentations.
- Provide structured feedback to product management and engineering on field performance, customer needs, and opportunities to improve products and applications.
- Support other primary testing technologies as business needs require.
- Perform other duties as assigned.
Benefits
- Attractive benefit package
- Opportunity for growth and development in an international multicultural company
- Professional team environment
- Flat hierarchies that encourage personal initiative
- Commitment to work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
