Application Analyst | Cadence

Gundersen Health System•Stanfold, WI

6d•Remote

About The Position

Emplify Health is seeking an experienced Application Analyst to support and optimize its Epic Cadence application. The role partners with ambulatory operations, access management, clinic leadership, and technical teams to support efficient scheduling workflows, provider template management, and patient access optimization. The ideal candidate has strong analytical skills, Epic Cadence experience, and an interest in improving scheduling efficiency and the patient experience. The position is full-time, scheduled for 40 hours per week (80 hours biweekly). Core business hours are typically Monday through Friday, 7:00 a.m. to 4:00 p.m. Remote work is available only to residents of Wisconsin, Minnesota, or Iowa, with occasional onsite support initiatives in La Crosse or Green Bay, Wisconsin. The stated starting salary is $70,000 per year, with compensation based on relevant work experience. Depending on experience, the position may be filled at the Application Analyst or Senior Application Analyst level. Immigration sponsorship is not available.

Requirements

A bachelor's degree in a related field or equivalent years of experience and education.
At least 2–4 years of relevant work experience.
Strong analytical and problem-solving experience.
A strong understanding of patient scheduling, provider template management, registration, and access workflows.
Experience working with clinic operations, access teams, and operational stakeholders.
Strong analytical, problem-solving, and troubleshooting skills.
Ability to clearly communicate technical concepts to non-technical users.
Experience working in a healthcare IT environment.

Nice To Haves

Epic Cadence certification.

Responsibilities

Troubleshoot and resolve basic application issues and provide end-user support.
Collaborate with IT, operational, and clinical teams to ensure optimal scheduling workflows and system performance.
Monitor applications for issues related to maintenance, upgrades, and implementations.
Build and maintain provider schedules, appointment templates, and scheduling rules within Epic Cadence.
Participate in projects involving system enhancements, workflow optimization, integrations, and new implementations.

Benefits

Comprehensive benefits package including medical, dental, life insurance, and HSA/FSA.
Substantial retirement contribution, including a 401(k) match and annual discretionary base contribution.
Paid Time Off combining vacation, sick, and personal days.
Professional development opportunities, a Tuition Investment Program, and a Career Development Center.
Wellness program with incentives.
Employer-paid life insurance and AD&D.
Optional short-term and long-term disability coverage.
Employee assistance program.
Identity theft protection.
Pet insurance.
Colleague recognition and rewards program.
Employee discount program and other perks.