Application Analyst III

Fred Hutchinson Cancer Center • Seattle, WA

4d • $107,079 - $169,228

About The Position

The Application Analyst III is primarily responsible for supporting all aspects of applications that support clinic operations. The role includes the responsibilities of Application Analyst I and II, as well as planning support escalations, training, and processes such as break/fix and systems change management. The analyst also tests and supports custom system development. All employees are expected to demonstrate Fred Hutchinson Cancer Center’s values of collaboration, compassion, determination, excellence, innovation, integrity, and respect.

Requirements

• High school diploma or equivalent.
• Four years of IT experience; experience in a health care setting is preferred.
• Ability to rapidly solve IT systems problems that interfere with or disable clinical operations.
• Ability to identify and triage issues appropriately.
• Ability to organize and prioritize concurrent responsibilities and demands.
• Ability to use initiative and sound judgment in carrying out responsibilities.
• Ability to meet timelines for assigned tasks.
• Ability to train others in how to use systems.
• Ability to build relationships while maintaining appropriate boundaries.
• Ability to work in a complex, fast-paced health care environment.
• Demonstrated interest in advancing technical capability.
• Customer service skills.

Nice To Haves

• Bachelor of Arts or Bachelor of Science in a related field.
• One year of experience supervising other employees.
• MS Visio.
• Excel.
• Transact SQL.
• Crystal Reports.

Responsibilities

• Plan tier-one technical support processes, including break/fix, troubleshooting, and systems change management.
• Plan tier-two technical support processes.
• Plan training.
• Plan systems validation processes to meet regulatory compliance.
• Plan system configuration.
• Test and support custom system development.
• Support all aspects of applications used in clinic operations, including responsibilities associated with Application Analyst I and II.

Benefits

• Medical and vision benefits.
• Dental insurance.
• Flexible spending accounts.
• Life insurance.
• Disability benefits.
• Retirement benefits.
• Family life support.
• Employee assistance program.
• Onsite health clinic.
• Tuition reimbursement.
• Paid vacation (12–22 days per year).
• Paid sick leave (12–25 days per year).
• Paid holidays (13 days per year).
• Paid parental leave (up to 4 weeks).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED