Application Analyst III, Clinical - Outpatient Applications/Information Solutions

Medical University of South CarolinaRemote- South Carolina, SC
Onsite

About The Position

The Applications Analyst III, Clinical, reports to the leader of the clinical applications team in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Application Analyst III, Clinical, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Requirements

  • A bachelor’s degree and five years directly related experience (IS or clinical)
  • OR a high school diploma and nine years directly related experience
  • OR a Masters’ degree and three years directly related experience required (IS or clinical)
  • Strong interpersonal skills
  • Strong project management skills
  • Strong analytical skills
  • Strong communication skills

Nice To Haves

  • Application-specific certification(s) preferred

Responsibilities

  • Evaluating and resolving complex technical issues
  • Maximizing the benefit of Information Solutions services
  • Generating appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change
  • Serving as the subject matter expert in all areas of application clinical program supporting applications
  • Maintaining system updates
  • Supporting operational end users
  • Taking a lead role in projects
  • Participating in team and project meetings
  • Providing input on intelligent solutions to improve efficiency
  • Coaching and transferring knowledge to peers and staff
  • Maintaining high professional standards
  • Exhibiting excellent customer service skills while performing assigned tasks
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