About The Position

The Epic Cupid & Radiant Application Analyst supports, designs, procures, implements, and optimizes information systems for health system departments. The role defines system scope and objectives through research and fact-finding, applying an understanding of the applications used by the health system to maximize organizational benefits. The analyst provides recommendations to departments and works with management to support successful patient-care outcomes and the health system’s financial goals. This is not a remote position. The analyst manages projects involving Information Services & Technology, including estimating time and costs, analyzing requirements, developing specifications, and supporting implementation, integration, and maintenance of assigned systems and programs. The role coordinates project tasks and timelines, works with programmers or vendors on design implementation, tracks project status and issues, develops and executes test plans, reconciles project budgets, and provides technical assistance and training. The analyst maintains in-depth knowledge of applications managed by the team and may perform other assigned duties.

Requirements

  • Bachelor’s degree in computer science, business administration, or a related field, or 8 years of work experience in lieu of a degree.
  • Valid North Carolina driver’s license.
  • At least 3 years of work history demonstrating knowledge of system analysis of business applications or a related field involving organization and procedures analysis.
  • At least 1 year of healthcare experience.
  • Must take and pass/qualify on the Epic Sphinx exam before being considered.
  • Excellent analysis and testing skills, including data gathering, problem solving, and test-plan creation and execution.
  • Experience using structured methodologies for application design, development, testing, implementation, and maintenance.
  • Ability to manage multiple activities of varying complexity under time constraints.
  • Familiarity with change-control methods and experience setting priorities and communicating change impacts to diverse users.
  • Customer-service focus and ability to manage expectations by recommending solutions.
  • Strong problem-solving, communication, documentation, presentation, and facilitation skills; attention to detail; and interpersonal skills to build effective relationships within IT and with business partners.
  • Organizational, decision-making, negotiating, and analytical skills, including the ability to influence outcomes.
  • Ability to work independently and as part of a team.
  • Ability to define system scope and objectives based on user needs and clinical and/or business requirements, supporting the health system’s strategic vision and goals.
  • Ability to work with user staff to build applications and ensure end users are trained using a Train the Trainer methodology.
  • Ability to apply standard and nonstandard technology applications and adapt to changing technologies.
  • Ability to monitor and track detailed, moderately complex projects, systems, and data analysis.
  • Ability to recognize needs, anticipate outcomes and consequences of different approaches, and modify plans to achieve desired outcomes.
  • Ability to independently learn and adapt techniques and ideas to related, different, or changing situations.
  • Awareness of current information technology and ability to apply it to operational needs.
  • Ability to develop functional working knowledge of systems and integrate that knowledge to achieve innovative solutions.
  • Ability to independently plan and manage projects, including resources, staff, and goals.
  • Ability to handle and complete assignments effectively, including overseeing others’ assignments.
  • Hearing and verbal ability to interact professionally with staff, managers, and vendors.
  • Visual acuity to work with computerized displays and printouts.
  • Manual dexterity to use a standard keyboard.
  • Ability to respond to remote locations.

Nice To Haves

  • Experience in Cardiac or Radiology.

Responsibilities

  • Provide project management for projects requiring Information Services & Technology involvement.
  • Use project management tools and perform time and cost estimates, detailed analysis, specification, development, implementation, integration, and maintenance of assigned systems and programs.
  • Determine or assist in determining project tasks and timetables to anticipate day-to-day activities and project timelines.
  • Work with programmers and/or solution vendors to implement design specifications.
  • Assign or assist in assigning project tasks to ensure appropriate ownership and achievement of goals.
  • Update superiors and associates about project problems, timelines, status, and action items to support delivery and coordination across teams.
  • Develop detailed test plans and complete rigorous testing.
  • Reconcile project budgets.
  • Provide technical assistance and training to user staff, programming personnel, and operations personnel.
  • Maintain in-depth knowledge and understanding of applications managed by the team.
  • Perform other duties as assigned.
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