Appliance Repair Technician

Mr. Appliance of Bensalem, Allentown, Hackensack and Hoboken • Ramsey, NJ

23h • $60,000 - $150,000 • Onsite

About The Position

Mr. Appliance is looking for Appliance Repair Technicians who are excited about figuring out how things work, enjoy troubleshooting, and want to improve the home life of families in their community. This role offers the opportunity to work with a team you like, have fun, and protect your free time, with ongoing training provided. As an Appliance Repair Technician, you will be the key component in providing excellent customer service by delivering high-quality maintenance services for customer appliances.

Requirements

• Exceptional Customer Service: Ability to deliver a great customer experience, showing empathy toward the customer, accurately diagnose and solve their problem.
• Getting from Diagnosis to Solution: Help the customer understand what needs to be done to resolve their issues quickly.
• Quality of Work: Critical thinking skills and the ability to problem solve to ensure customer satisfaction and correct repairs.
• Efficiency: Efficient with time and speed to complete repairs to respond to customer needs.
• Punctuality and Reliability: Be available and show up on time.
• Pride in the Details: Keep work vehicle clean and organized, value attention to detail in completing customer information and reports.
• Ongoing Training: Not afraid to research new equipment and take advantage of training opportunities to expand knowledge and skills.
• High school diploma or equivalent
• Valid driver’s license and clean driving record

Nice To Haves

• EPA Type 1 or Universal CFC Certification desirable.
• Previous experience of 1 year or more in appliance repair is a plus!

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

Benefits

• No nights or weekends
• Paid Training
• Bonus & Incentives
• Company-Provided Perks: company vehicle and iPad
• Health benefits are offered at first 30 days of employment.
• Retirement Savings 401K: 100% Company match on a portion of your pre-tax income for Full Time employees.
• PTO: paid time off of 10 days per year
• Fun Family-Oriented Team Environment
• TeamBuilder Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED