Appliance Repair Technician Boston

Diamond Factory Service MWMalden, MA
Onsite

About The Position

We are looking for an experienced appliance repair tech in the Boston Metro Area. We are a Whirlpool exclusive service provider, and only work on their manufactured brands. This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers. Needs to be personable and able to work with customers in their home. Technical background and aptitude. Know how to read wiring diagrams and technical manuals. Ability to learn new skills. Self starter and good work ethic is a must. Must pass background, driving and drug screening. As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.

Requirements

  • High school graduate or equivalent
  • Valid Driver's License with a clean record
  • Must be at least 18 years of age
  • Proficiency to navigate tablet-based technology
  • The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
  • Technical background and aptitude
  • Know how to read wiring diagrams and technical manuals
  • Ability to learn new skills
  • Self starter and good work ethic is a must
  • Must pass background, driving and drug screening
  • Proven communication skills with supervisors, employees, and customers
  • Personable and able to work with customers in their home
  • High mechanical aptitude
  • Impeccable written and verbal communication skills
  • Work adeptly with repair tools
  • Okay with lifting heavy machinery
  • Incredibly skilled in troubleshooting problems

Nice To Haves

  • Sealed system ability desired

Responsibilities

  • Accurately diagnose and repair appliances/equipment in the customer's home
  • Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
  • Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
  • Complete invoices, daily route sheets, and weekly reports as required
  • Perform other duties as needed which may include cross-training in related positions

Benefits

  • 401(k) matching
  • Company car
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Signing bonus
  • Training & development
  • OFFERING 4 DAY WORK WEEK, NO WEEKENDS!!!!
  • Medical and dental insurance
  • 2 weeks paid vacation/year (3 weeks vacation after 5 years)
  • 1 floating personal day
  • 6 paid holidays/year
  • 401k program with company contribution after one full calendar month of employment
  • Company provided vehicle (That you are allowed to use while working and take home every evening.)
  • Company provided cell phone and tablet
  • Hiring bonus up to $1,000
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