Appliance Repair Technician Apprentice

Home Appliance • Brunswick, OH

110d • $45,000 - $65,000 • Onsite

About The Position

Home Appliance is hiring a full-time Appliance Repair Technician Apprentice in Brunswick, Ohio. This is an entry-level, hands-on role for a dependable, customer-focused person interested in building a career in appliance repair. Previous appliance repair experience is not required. The position is Monday through Friday, with typical hours of 7:30 a.m. to 4:00 p.m., and starts at $20 per hour during approximately eight weeks of paid training.

Training combines ride-alongs with experienced technicians, hands-on and classroom instruction, manufacturer training, online courses, and customer-service and company-process training. The company also assists with EPA 608 certification when needed and provides guidance on obtaining the tools required for the position. Apprentices learn to diagnose and repair major kitchen and laundry appliances, use diagnostic equipment and technical resources, determine parts and repair procedures, communicate with customers, document service work, manage inventory, and safely operate and maintain a company-provided service truck.

Before taking independent service calls, apprentices must demonstrate that they can safely diagnose and resolve common appliance problems independently while using available tools, technical information, and support resources. After approval to run their own route, technicians become eligible for commission and can advance through technician levels, with opportunities to increase commission as skills and performance grow. The posting projects first-year earnings of $45,000–$65,000, but states that individual earnings are not guaranteed and may vary.

Requirements

• Strong mechanical aptitude and interest in troubleshooting.
• Dependability, punctuality, and ability to manage time.
• Pride in completing quality work.
• Ability to follow detailed instructions and accept coaching.
• Comfort using computers, mobile devices, and online resources.
• Clear communication and professional treatment of customers.
• Ability to work independently after completing training.
• Physical ability to stand for extended periods and safely lift or move heavy objects.
• High school diploma or GED.
• Valid driver’s license and acceptable driving record.
• Ability to qualify as a driver under the company’s vehicle insurance policy.
• Willingness to complete the company’s background investigation and drug-screening process.
• Ability to provide the tools required for the position; the company provides a tool list and helps apprentices obtain tools.
• Previous appliance repair experience is not required.

Nice To Haves

• Experience in maintenance, automotive repair, HVAC, electrical work, plumbing, construction, electronics, equipment repair, or another hands-on field.
• Existing EPA 608 certification.

Responsibilities

• Learn to diagnose problems with kitchen and laundry appliances.
• Repair refrigerators, ranges, ovens, cooktops, dishwashers, washers, dryers, and other major household appliances.
• Perform preventive maintenance according to manufacturer recommendations.
• Use diagnostic equipment, hand tools, technical resources, and manufacturer information.
• Determine the parts and procedures needed to complete repairs.
• Explain appliance problems and recommended solutions clearly to customers.
• Provide accurate repair estimates within company procedures.
• Teach customers how to properly operate and care for their appliances.
• Maintain accurate service records, notes, and documentation.
• Manage parts and inventory carried in the service truck.
• Keep the company truck clean, safe, and organized.
• Safely operate a company-provided service truck.
• Deliver a professional and respectful experience in customers’ homes.
• Use company resources and support systems when facing unfamiliar problems.
• Complete training and demonstrate the ability to diagnose and resolve common appliance problems safely and independently before running an independent route.

Benefits

• Career advancement opportunities.
• Competitive compensation.
• 401(k) with company matching.
• Dental insurance.
• Employee discounts.
• Health insurance.
• Paid time off.
• Training and development.
• Vision insurance.
• Commission eligibility after successful training and approval to run an independent route.
• Company-provided service truck.
• Assistance earning EPA 608 certification if needed.
• Guidance obtaining required tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED