Appian Dev-Reporting & Analytics

City of New York•New York, NY

3d•Hybrid

About The Position

The NYC Department of Finance (DOF) administers the City’s tax revenue laws and provides technology solutions supporting tax-related payments, citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work. Its Finance Information Technology Division designs, builds, and supports the department’s computer systems and infrastructure. DOF is seeking an experienced Appian Software Developer focused on reporting, analytics, and dashboards. The selected candidate will contribute hands-on to the design, coding, and testing of high-quality software in a collaborative environment that aligns technical work with business goals. The role focuses on successfully delivering applications built on low-code platforms and addressing citizen-centered public-sector challenges. The position reports to the Director of Parking & Collections. The role may be eligible for remote work up to two days per week under the City’s Remote Work Pilot Program, pursuant to the agreement with the Collective Bargaining Unit representing employees in the civil service title. Hires must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

Requirements

A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the areas required by the position, or education and/or experience equivalent to that combination.
Experience developing with Appian, with a focus on reporting, analytics, and dashboards.
Ability to work with Appian SAIL, Record Views, Process HQ, Data Fabric, process models, record actions, Rules, and Expressions.
Ability to write and optimize complex SQL queries and integrate data from relational databases, APIs, and enterprise systems.
Knowledge of data structures, algorithms, and design patterns.
Experience designing, developing, testing, and debugging web and mobile applications.

Responsibilities

Build and maintain Appian dashboards and user interfaces using SAIL, Record Views, and Process HQ, ensuring data is accurate and visually intuitive.
Aggregate, format, and structure data in Appian’s Data Fabric so reports update dynamically as cases and data are processed.
Develop and configure reporting features, Appian reports, analytics, report objects, data visualizations, process mining, and reporting solutions.
Write and optimize complex SQL queries to extract and integrate data from relational databases, APIs, and enterprise systems into the front-end UI.
Monitor and troubleshoot Appian performance; report response times and recommend logic, data-structure, or indexing changes to prevent bottlenecks and maintain data integrity.
Design, develop, and deploy enterprise-grade, highly integrated applications for web and mobile environments using data structures, algorithms, design patterns, and low-code and full-stack solutions.
Use process models, record actions, Rules, Expressions, SAIL interfaces, custom plug-ins, and other out-of-the-box tools to develop applications.
Use APIs and SQL queries to pull and map data from external enterprise systems into Appian for unified reporting.
Collaborate with Business Analysts and stakeholders to translate business goals and requirements into analytical frameworks and real-time dashboards that optimize operational workflows.
Contribute to the architectural design and development of complex low-code applications that are scalable, reliable, secure, and aligned with DOF business objectives.
Review applications and provide constructive feedback on quality, design, and implementation to support performance and reliability standards.
Test and debug applications for cross-browser compatibility, responsiveness, and performance.