Apparel Textile Technical Service Specialist

Milliken and Company•Spartanburg, SC

About The Position

The Apparel Textile Technical Service Specialist provides technical expertise and support for apparel fabrics and textile products throughout development, production, and post-sale use. The role connects customers, sales, product development, and manufacturing to help ensure textile performance, quality standards, and customer requirements are met. It focuses on troubleshooting, testing, continuous improvement, and technical guidance related to fabrics, finishes, and garment performance.

Requirements

Bachelor’s degree in Textile Engineering, Textile Science, Apparel Engineering, Materials Science, or a related field.
Minimum 5 years of experience in apparel textiles, fabric development, quality, or technical service.
Textile manufacturing experience.
Strong interpersonal and communication skills across internal and external stakeholders.
Ability to analyze data, identify root causes, and communicate technical findings clearly.
Willingness to travel occasionally to customer or manufacturing sites.

Nice To Haves

Experience supporting performance apparel, uniforms, or protective/workwear textiles.
Knowledge of regulatory or performance standards specific to apparel markets, such as flame resistance, high visibility, durability, and comfort.
Hands-on lab or manufacturing experience.
Ability to manage multiple projects and priorities simultaneously.
Strong fabric formation knowledge.
Dyeing and finishing experience.

Responsibilities

Provide technical support to internal teams and external customers on apparel textile performance, specifications, and applications.
Assist with fabric development, including material selection, construction recommendations, and performance optimization.
Conduct and interpret textile testing, including testing for durability, colorfastness, shrinkage, hand feel, moisture management, flame resistance, and other applicable performance attributes.
Troubleshoot fabric or garment issues during development and launch, and issue corrective actions.
Support product launches by ensuring alignment across the business, manufacturing, and development.
Act as a liaison between customers on small projects, modifications, or upgrades to existing products.
Provide samples to customers for modifications or upgrades.
Collaborate with Sales, Product Development, Quality, and Manufacturing to align technical solutions with customer needs.
Participate in customer meetings, trials, wear tests, and on-site evaluations as needed.
Gain deep knowledge of customer requirements and see projects through to completion.