APIX Operator 1st, 2nd, 3rd & 5th shifts

United State Cold Storage Inc / USCS•Wilmington, IL

About The Position

The APIX Operator supports automated warehouse operations by monitoring and troubleshooting Warehouse Management System (WMS) and Warehouse Control System (WCS) activity, automated processes, and material-handling equipment. The role helps ensure accurate system data, timely resolution of machine faults, effective workload execution, and required pallet-storage levels. The operator performs assigned preventative maintenance, works with vendors and internal teams to resolve issues, and contributes to continuous improvement of warehouse automation. The position is in the Automation department and reports to the Automation Supervisor. Travel is minimal. It is a full-time, non-exempt role with shifts listed as 1st, 2nd, 3rd, and 5th. Additional work hours may be requested by management. The work environment includes temperatures from +50°F to -30°F and moderate noise. Physical activities include standing and walking for extended periods, using stairs, handling tools and controls, and lifting.

Requirements

  • High school diploma, GED, or equivalent.
  • Ability to bend and lift up to 50 pounds regularly.
  • Ability to lift up to 70 pounds occasionally, with assistance.
  • Ability to lift overhead when required.
  • Ability to work in temperatures ranging from +50°F to -30°F with moderate noise levels.
  • Ability to stand and walk for extended periods, use stairs, and perform physical activities needed for everyday work.
  • Ability to use hands to handle objects, tools, or controls.
  • Attention to detail.
  • Effective communication, vision, and hearing for safety and productivity.
  • Ability to operate scanners, tablets, radios, phones, computers, and other required warehouse equipment.
  • Strong arithmetic and reading skills.
  • Ability to follow verbal and written instructions and company policies.
  • Ability to work independently, take initiative, and coordinate with others.
  • Ability to work in a fast-paced environment, manage stress, and meet productivity guidelines.
  • Frequent personal interaction and communication.
  • Ability to operate a registered motor vehicle if it is part of daily tasks.

Nice To Haves

  • Some technical training.

Responsibilities

  • Maintain an understanding of WMS, WCS, and IT integration to support effective and efficient operations.
  • Follow automated processes to support successful warehouse-process execution.
  • Troubleshoot electric mechanical controls.
  • Optimize existing automated material-handling equipment.
  • Optimize, troubleshoot, and understand Programmable Logic Controller (PLC) programs.
  • Work with vendors to investigate and integrate solutions.
  • Read, understand, follow, and enforce safety procedures.
  • Monitor the WCS interface for automation faults and follow SOPs to clear machine faults in a timely and efficient manner.
  • Physically move product when needed to resolve machine faults.
  • Use WMS and WCS to troubleshoot errors related to the automated warehouse.
  • Monitor the WCS for inventory comingling and initiate routines to consolidate pallets as appropriate to achieve required pallet-storage levels.
  • Monitor the number of missions created by released work to ensure automation can complete the required workload, and advise shift supervisors of potential conflicts.
  • Escalate errors and system outages, acting as a liaison among operations, the automation provider, and USCS specialists.
  • Ensure the integrity of data used in WMS and WCS for operational execution.
  • Perform assigned preventative maintenance on automation equipment.
  • Participate in continuous improvement teams focused on warehouse automation.
  • Identify opportunities to improve automated processes and implement corrective actions.
  • Provide excellent service to internal and external customers.
  • Maintain a professional demeanor in appearance and communications.
  • Participate in staff and customer meetings as required.
  • Take initiative to prevent product, process, and quality-system non-conformities; identify and report related issues.
  • Propose and implement solutions through appropriate channels and ensure they are effectively implemented.
  • Follow posted security procedures and participate in safety and educational training programs.

Benefits

  • 401(k) after one year for eligible full-time employees not under contract.
  • Educational assistance after one year for eligible full-time employees not under contract.
  • Blue Cross Blue Shield coverage available after 30 days of service, if elected.
  • Company life insurance.
  • A variety of additional benefits and perks.
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