Apartment Service Technician

Morguard Residential • Atlanta, GA

4d

About The Position

The Apartment Service Technician provides Plus-One Customer Service to residents by responding promptly and professionally to service requests, preparing apartments for move-in, and helping maintain a clean, safe community. The role supports resident satisfaction and retention through careful maintenance work, preventive maintenance, and attention to detail. The technician works with the Community Manager and Lead Service Technician to meet community and financial goals, contributes to team development, and addresses resident emergencies through the After-Hours On-Call Program. The position also requires compliance with OSHA standards and applicable local, state, and federal workplace safety laws.

Requirements

• At least 1 year of residential maintenance experience, including work orders and make-ready turns.
• Basic to moderate electrical, plumbing, HVAC, appliance repair, and general maintenance skills.
• Minimum EPA Type 1 and 2 Certification.
• Valid driver’s license.
• Drug test and credit and criminal background checks are required.
• Reliable transportation is required.

Nice To Haves

• EPA Universal Certification is strongly preferred.

Responsibilities

• Complete resident service requests and other assigned tasks promptly and professionally.
• Prepare apartment homes for new resident move-ins, with attention to detail.
• Help maintain a clean, safe, and well-stocked maintenance shop.
• Inform the Lead Service Technician and Community Manager of maintenance needs.
• Keep community grounds clean and help maintain a clean and safe community.
• Perform preventive maintenance in apartment homes.
• Work with the Community Manager and Lead Service Technician to achieve community and financial goals.
• Attend monthly safety meetings and comply with OSHA standards and applicable safety laws.
• Promote Plus-One Customer Service and an exceptional resident experience within the maintenance team.
• Mentor team members by sharing knowledge, coaching, and promoting professional growth.
• Address resident emergency needs through the After-Hours On-Call Program.
• Support the team and take on additional tasks and requests as needed.

Benefits

• Employer-provided medical insurance options.
• Time off for Summer Hours, vacation, personal leave, sick leave, and paid holidays.
• Education reimbursement program.
• 401(k) savings plan with dollar-for-dollar matching and immediate vesting.
• Opportunity to live onsite within the company portfolio with an employee housing discount, subject to availability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed