Apartment Service Technician(AST)
About The Position
The Apartment Service Technician (AST) is responsible for learning and following company Standard Operating Procedures, recommending, implementing, and scheduling routine, seasonal, and preventative maintenance programs. This role ensures the highest standards of tenant-maintenance relations and assists management with handling tenant complaints and maintenance-related issues. The AST performs or monitors all repair work necessary to keep properties in "like new" condition, responds promptly to maintenance needs, and assists with emergency maintenance situations. Travel to other properties may be required. The position also involves preparing and submitting required reports, keeping management informed of maintenance matters, and maintaining various maintenance-related records and files. Additionally, the AST schedules and prioritizes maintenance requests, maintains and tracks inventory, and assists with other appropriate duties. A stipend will be provided to cover average travel costs between properties.
Requirements
- Age 21 or older
- Willing and able to work flexible hours, which may include evening, night or weekend appointments in order to perform duties and be available as needed.
- Credit, Criminal, and Immigration background checks required
- Must have and keep a valid class C Operator's License (standard non-commercial driver's license) with no additional endorsements for the duration of employment.
- Any vehicle that will be driven during employment, must be insured at all times at the minimum auto liability limit of $100,000/$300,000/$50,000
Responsibilities
- Learn and follow company Standard Operating Procedures
- Recommend, implement and schedule routine, seasonal and preventative maintenance programs
- Insure highest standards of tenant-maintenance relations
- Assist district manager with handling tenant complaints and problems related to maintenance issues.
- Perform or monitor all repair work necessary to keep properties in "like new" condition.
- Respond to maintenance needs promptly, respond to and assist with emergency maintenance situations as they arise.
- Travel to other properties to assist with maintenance when needed/requested.
- Assist Property Group Managers with handling tenant complaints and problems related to maintenance issues.
- Prepare and submit all required reports and documents in a timely fashion.
- Report promptly to the Property Group Manager lease violations and tenant charges that are discovered during inspections.
- Keep the Property Group Manager informed of maintenance matters related to assigned projects.
- Prepare and/or maintain all maintenance related records and files including: Subcontractor activity logs, Consolidated maintenance activity reports from routine, move-out and site inspections and Service Requests, Project equipment inventory schedule, As-built plans, specifications and warranty information for each property, Common area maintenance records, Catalogs, open account records and price information on common vendors, All subcontractors' certificates of insurance, Supplier and vendor order logs.
- Schedule and prioritize maintenance requests in a timely fashion
- Maintain and track inventory
- Assist the Property Group Manager with other duties deemed appropriate.
Benefits
- Stipend for travel costs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
