Apartment Service Technician(AST)

Newbury Living•Des Moines, IA

7h•Hybrid

About The Position

This is an opportunity to build a lasting career with a respected property management company that values and supports its team members. Newbury Living is an equal opportunity employer and a drug-free workplace.

Requirements

Age 21 or older
Willing and able to work flexible hours, which may include evening, night or weekend appointments in order to perform duties and be available as needed.
Credit, Criminal, and Immigration background checks required
Must have and keep a valid class C Operator's License (standard non-commercial driver's license) with no additional endorsements for the duration of employment.
Any vehicle that will be driven during employment, must be insured at all times at the minimum auto liability limit of $100,000/$300,000/$50,000

Responsibilities

Learn and follow company Standard Operating Procedures
Recommend, implement and schedule routine, seasonal and preventative maintenance programs
Insure highest standards of tenant-maintenance relations
Assist district manager with handling tenant complaints and problems related to maintenance issues.
Perform or monitor all repair work necessary to keep properties in "like new" condition.
Respond to maintenance needs promptly, respond to and assist with emergency maintenance situations as they arise.
Travel to other properties to assist with maintenance when needed/requested.
Assist Property Group Managers with handling tenant complaints and problems related to maintenance issues.
Prepare and submit all required reports and documents in a timely fashion.
Report promptly to the Property Group Manager lease violations and tenant charges that are discovered during inspections.
Keep the Property Group Manager informed of maintenance matters related to assigned projects.
Prepare and/or maintain all maintenance related records and files including: Subcontractor activity logs, Consolidated maintenance activity reports from routine, move-out and site inspections and Service Requests, Project equipment inventory schedule, As-built plans, specifications and warranty information for each property, Common area maintenance records, Catalogs, open account records and price information on common vendors, All subcontractors' certificates of insurance, Supplier and vendor order logs
Schedule and prioritize maintenance requests in a timely fashion
Maintain and track inventory
Assist the Property Group Manager with other duties deemed appropriate.