About The Position

AIR Communities is seeking an Apartment Maintenance Technician to support residents and team members at its apartment community. Using technology and organized maintenance shops, the technician completes apartment turns and responds to resident service requests, helping prepare apartments for move-in and maintain residents’ homes. Work may include troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances. Depending on skills and community needs, the technician may also provide technical direction and training to other technicians, assist with vendor quality, and conduct move-in and move-out inspections. Responsibilities may vary with the community’s needs, mechanical systems, and season. The position offers an expected hourly rate of $22, with compensation aligned to the candidate’s relevant skills and experience. Technicians may earn monthly customer-service satisfaction bonuses of up to $250. A 50% rent discount is available at AIR Communities, with the option to live onsite or at a nearby community. AIR also provides training and development, including its Ascend maintenance development program.

Requirements

  • At least 2 years of maintenance experience, preferably in a facilities or building environment.
  • Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
  • Ability to work a flexible schedule that may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
  • Reliable transportation to respond to emergency service requests while on call after hours.
  • Able and willing to move heavy equipment and machinery.
  • Ability to read, write, and speak English.
  • Detail-oriented problem solver who takes pride in fixing things correctly the first time.
  • Commitment to customer satisfaction in each interaction.
  • Eagerness to use technology to assist residents efficiently.
  • Strong work ethic and ability to thrive in a fast-paced environment.
  • Reliable team player who contributes to team success.

Responsibilities

  • Provide excellent service to residents and assist team members.
  • Complete basic apartment turns according to AIR’s process so apartments are ready for incoming residents.
  • Complete resident-requested repairs and routine maintenance, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
  • May provide functional or technical direction and training to other Maintenance Technicians and support their technical development.
  • May assist with managing vendor quality.
  • May perform move-in and move-out inspections.

Benefits

  • Expected hourly rate of $22, with pay aligned to skills and experience.
  • Monthly customer-service satisfaction bonuses of up to $250.
  • 50% rent discount at any AIR Community; eligibility requires a rental application and certain exclusions apply.
  • Option to live onsite or at a nearby AIR Community.
  • Career growth opportunities, training, and development programs, including the Ascend maintenance development program.
  • Paid time off, including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community-service time annually.
  • Commuter benefits.
  • Pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development and leadership training.
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