Apartment Maintenance Technician

AIR Communities • Grapevine, TX

6d • $22 - $24

About The Position

AIR Communities owns and operates apartment communities in major markets across the country, with a focus on providing residents with excellent customer service. The Apartment Maintenance Technician uses industry-leading technology to help residents efficiently and completes apartment turns, service requests, and routine maintenance. Duties and responsibilities may vary according to the technician’s skillset, community needs, mechanical systems, and season. The role offers an expected hourly rate of $22.00–$24.00, with the final rate based on skills and experience. Eligible technicians may also earn monthly customer service satisfaction bonuses of up to $250. AIR offers development programs and career growth opportunities, including its Ascend maintenance development program.

Requirements

• At least 2 years of maintenance experience, preferably in a facilities or building environment.
• Proficiency in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
• Ability to work a flexible schedule that may include evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
• Reliable transportation to respond to emergency service requests while on call after hours.
• Ability and willingness to engage in physical activity and move heavy equipment and machinery.
• Ability to read, write, and speak English.
• Detail-oriented problem-solving skills and pride in completing repairs correctly the first time.
• Commitment to customer satisfaction, comfort using technology, strong work ethic, ability to thrive in a fast-paced environment, and reliability as a team player.

Responsibilities

• Provide excellent service to residents and assist team members.
• Complete basic apartment turns according to AIR’s process so apartments are ready for incoming residents.
• With general direction, complete resident-requested repairs and routine maintenance, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
• May provide functional or technical direction and training to other Maintenance Technicians and support their technical skill development.
• May assist with managing vendor quality and perform move-in/move-out inspections.
• Respond to emergency service requests while on call.

Benefits

• Monthly customer service satisfaction bonuses of up to $250.
• 50% rent discount at any AIR Community, subject to rental application and certain exclusions.
• Career growth opportunities, training, and development programs, including the Ascend maintenance development program.
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Short- and long-term disability paid by the company.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community service time annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development and leadership training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed