Apartment Maintenance Manager - Residences at Capital Crescent Trail

AIR Communities•Bethesda, MD

13d•$73,000 - $75,000•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for Residences at Capital Crescent Trail, an apartment community in Bethesda, Maryland. The manager leads the maintenance team, oversees day-to-day community maintenance operations, and ensures the property is maintained to high standards. The role covers apartment turns, resident service requests, preventative maintenance, vendor management, and capital projects, while developing the team and delivering strong customer service. The position offers an expected annual pay rate of $73,000–$75,000, plus a 15% target bonus opportunity and possible monthly customer service satisfaction bonuses of up to $250. Eligible managers may also be able to live onsite with a 100% rent discount, subject to availability and approval. The role participates in an on-call rotation and may require after-hours support.

Requirements

At least 3 years of maintenance and facilities management experience in the multifamily property management industry.
1–3 years of leadership experience managing maintenance teams and driving exceptional customer service.
Strong technical knowledge of building systems, including HVAC, plumbing, electrical, appliances, and general maintenance.
Reliable transportation.
Ability to work a flexible schedule, including evenings, weekends, holidays, and on-call shifts.
Ability to safely lift and move equipment and maintenance materials as needed.
Ability to read, write, and speak English.

Responsibilities

Lead, coach, and develop maintenance professionals and foster a positive, accountable team culture.
Oversee community maintenance, including service requests, preventative maintenance, apartment turns, vendor management, and capital projects.
Ensure maintenance work is completed safely, efficiently, and in accordance with AIR quality standards.
Partner with community leadership to identify property needs and develop maintenance plans that protect the asset and enhance residents’ experience.
Manage maintenance budgets, inventory, and expenses to maximize operational efficiency.
Ensure compliance with AIR policies, safety programs, and applicable local, state, and federal regulations.
Respond to resident concerns and provide exceptional customer service.
Participate in the on-call rotation and support after-hours maintenance needs as required.

Benefits

Expected annual pay of $73,000–$75,000 plus a 15% target bonus opportunity.
Monthly customer service satisfaction bonuses of up to $250 for team members who consistently provide positive resident experiences.
Eligible managers may have the option to live onsite with a 100% rent discount, subject to availability and approval.
Career growth opportunities, training, and development programs.
401(k) plan with up to 6% employer match contribution.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Short- and long-term disability paid by the company.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.