Apartment Maintenance Manager - Residences at Capital Crescent Trail

AIR Communities•Bethesda, MD

11d•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for Residences at Capital Crescent Trail, an apartment community in Bethesda, Maryland. The manager leads and develops the maintenance team, oversees day-to-day community maintenance, and helps ensure the property is maintained to high standards while delivering a strong resident experience. The role covers service requests, preventative maintenance, apartment turns, vendor management, and capital projects. The manager works with community leadership to identify property needs, plan maintenance that protects the asset, manage budgets and inventory, ensure safety and regulatory compliance, and respond to resident concerns. The position participates in an on-call rotation and supports after-hours maintenance needs as required. AIR offers an expected annual pay rate of $73,000–$75,000, plus a 15% target bonus opportunity and possible monthly customer-service satisfaction bonuses of up to $250. Eligible managers may qualify for a 100% rent discount through the Apartment Benefit program, subject to availability and approval. The company describes opportunities for career growth, training, and development. Applicants who receive an offer must complete pre-employment screening, including reference checks, a four-panel drug screen that excludes marijuana testing, employment verification, and a criminal background check. The application deadline is November 11, 2026, with applications potentially reviewed on a rolling basis afterward until the position is filled.

Requirements

At least 3 years of maintenance and facilities management experience in the multifamily property management industry.
1–3 years of leadership experience managing maintenance teams and driving exceptional customer service.
Strong technical knowledge of building systems, including HVAC, plumbing, electrical, appliances, and general maintenance.
Reliable transportation.
Ability to work a flexible schedule, including evenings, weekends, holidays, and on-call shifts.
Ability to safely lift and move equipment and maintenance materials as needed.
Ability to read, write, and speak English.

Nice To Haves

A people-focused approach and enjoyment of developing and mentoring high-performing teams.
Strong troubleshooting and problem-solving abilities.
Customer focus and commitment to positive resident experiences.
Strong organization and ability to manage multiple priorities in a fast-paced environment.
Attention to detail and a proactive approach to identifying and resolving maintenance concerns.
Comfort using technology to manage work orders, projects, and team performance.
Collaborative, lead-by-example approach and pride in delivering quality results.

Responsibilities

Lead, coach, and develop a team of maintenance professionals and foster a positive, accountable team culture.
Oversee community maintenance, including service requests, preventative maintenance, apartment turns, vendor management, and capital projects.
Ensure maintenance work is completed safely, efficiently, and to AIR's quality standards.
Partner with community leadership to identify property needs and develop maintenance plans that protect the asset and enhance the resident experience.
Manage maintenance budgets, inventory, and expenses while maximizing operational efficiency.
Ensure compliance with AIR policies, safety programs, and applicable local, state, and federal regulations.
Respond to resident concerns and provide exceptional customer service.
Participate in the on-call rotation and support after-hours maintenance needs as required.

Benefits

Competitive compensation, including an expected annual pay rate of $73,000–$75,000 and a 15% target bonus opportunity.
Monthly customer-service satisfaction bonuses of up to $250 for eligible team members.
Potential 100% rent discount through the Apartment Benefit program for eligible managers; subject to availability and approval.
401(k) plan with up to 6% employer match contribution.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Short- and long-term disability paid by the company.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community-service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, career growth, and promotion-from-within opportunities.