Apartment Maintenance Manager - The Westside

AIR Communities • Plano, TX

2d • $68,000 - $76,000 • Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for its apartment community in Plano, Texas. The role leads and develops a maintenance team while providing excellent service to residents and team members. It manages property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests. The manager communicates property maintenance and capital needs to management and ensures they are addressed, maintains compliance with operating procedures, regulations, and Environmental Health & Safety requirements, and manages the budget to support strong returns while maintaining quality and customer service. The position offers expected pay of $68,000–$76,000 annually, plus a 15% target bonus opportunity and potential monthly customer service satisfaction bonuses of up to $250. An apartment discount benefit may be available for living on-site. The schedule may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.

Requirements

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1–3 years of experience leading a team in customer service and asset maintenance.
• A reliable mode of transportation.
• Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
• Ability and willingness to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Nice To Haves

• Passion for team building.
• Strong mechanical aptitude.
• Solution-focused and practical approach.
• Motivated and customer service oriented.
• Highly organized.
• Strong troubleshooting ability.
• Attention to detail.

Responsibilities

• Lead and develop a team of one or more direct reports.
• Provide exemplary service to residents and team members.
• Manage property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
• Communicate property maintenance and capital needs to management and ensure they are addressed.
• Ensure the property complies with company operating procedures and guidelines, regulations, and other requirements, including Environmental Health & Safety matters.
• Manage the budget efficiently to maximize return on investment while maintaining quality and customer service.

Benefits

• Expected annual pay of $68,000–$76,000 plus a 15% target bonus opportunity.
• Monthly customer service satisfaction bonuses of up to $250.
• Apartment discount benefit option for living on-site.
• Paid time off, including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Short- and long-term disability paid by the company.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community service time annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed