Apartment Maintenance Technician - The Westside

AIR Communities•Plano, TX
•$24 - $25•Onsite

About The Position

AIR Communities is hiring an onsite Maintenance Technician at its apartment community, The Westside. The role uses technology and established maintenance processes to serve residents efficiently, prepare apartments for new residents, and resolve service requests. Responsibilities vary according to the technician’s skillset, community needs, mechanical systems, and seasonality.

Requirements

  • At least 2 years of maintenance experience, preferably in a facilities or building environment.
  • Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
  • Ability to work a flexible schedule, including evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
  • Reliable transportation to respond to emergency service requests while on call after hours.
  • Ability and willingness to engage in physical activity and move heavy equipment and machinery.
  • Ability to read, write, and speak English.
  • Detail-oriented problem solver who takes pride in fixing things right the first time.
  • Commitment to customer satisfaction in each interaction.
  • Willingness to use technology to assist residents efficiently.
  • Strong work ethic and ability to thrive in a fast-paced environment.
  • Reliable team player who contributes to team success.

Responsibilities

  • Provide excellent service to residents and assistance to team members.
  • Complete basic apartment turns according to AIR’s process to prepare apartments for incoming residents.
  • With general direction, complete resident-requested repairs and routine maintenance, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
  • May provide functional or technical direction and training to other Maintenance Technicians and support development of their technical skills.
  • May assist with managing vendor quality and perform move-in and move-out inspections.

Benefits

  • Expected hourly rate of $24.00–$25.00, set in line with skills and experience.
  • Monthly customer service satisfaction bonuses of up to $250.
  • 50% rent discount at any AIR Community, subject to application and exclusions.
  • Career growth opportunities, training, and development programs.
  • Innovative technology to help prioritize tasks and assist residents.
  • Fully stocked and organized shops; tools may be available onsite and vary by community.
  • Supportive leadership and teammates.
  • Ascend maintenance development program customized to individual career paths.
  • Paid time off, including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service time annually.
  • Commuter benefits.
  • Pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development and leadership training.
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