Apartment Maintenance Technician - The Westside

AIR Communities•Plano, TX

1d•Onsite

About The Position

AIR Communities is hiring an onsite Maintenance Technician for its apartment community, The Westside. The role uses industry-leading technology to help serve residents efficiently and includes preparing apartments for new residents, responding to service requests, and completing routine maintenance and repairs. Responsibilities may vary according to the team member’s skillset, community needs, mechanical systems, and season. The position offers an expected hourly rate of $24.00–$25.00, with the actual rate based on skills and experience. Eligible technicians may earn monthly customer satisfaction bonuses of up to $250. A 50% rent discount is available at AIR Communities, with the option to live onsite or at a nearby community. AIR also provides training, development, and career growth opportunities.

Requirements

At least 2 years of maintenance experience, preferably in a facilities or building environment.
Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
Ability to work a flexible schedule that may include evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
Reliable transportation to respond to emergency service requests while on call after hours.
Ability and willingness to move heavy equipment and machinery.
Ability to read, write, and speak English.
Detail-oriented problem solver who takes pride in fixing things right the first time.
Commitment to customer satisfaction in each interaction.
Willingness to use technology to assist residents efficiently.
Strong work ethic and ability to thrive in a fast-paced environment.
Reliable team player who contributes to team success.

Responsibilities

Provide excellent service to residents and assistance to team members.
Complete basic apartment turns following AIR’s process to prepare apartments for new residents.
With general direction, complete resident-requested repairs and routine maintenance, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
May provide technical direction and training to other Maintenance Technicians and support development of their technical skills.
May assist with managing vendor quality and perform move-in/move-out inspections.

Benefits

Monthly customer service satisfaction bonuses of up to $250.
50% rent discount at any AIR Community, subject to application and exclusions.
Option to live onsite or at a nearby AIR Community.
Career growth opportunities, training, and development programs.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Company-paid short- and long-term disability.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development and leadership training.