Apartment Leasing Consultant (42067)
About The Position
LUMA Residential is hiring an experienced Leasing Consultant for Hunters Hill Apartments, a 436-home apartment community in Dallas, Texas. The role is suited to a motivated, confident, results-oriented leasing professional who can turn prospects into residents through effective sales, consistent follow-up, relationship building, organization, and excellent customer service. The consultant will work in a busy, high-volume leasing office and help achieve leasing and occupancy goals while creating positive experiences for prospects and residents. The position includes conducting personalized apartment tours, presenting apartment features and pricing, managing prospect communications and records, supporting resident retention and community activities, and collaborating with the onsite team. Starting pay is $19.00 per hour, with leasing bonus opportunities.
Requirements
- At least 1 year of onsite apartment leasing experience.
- Strong sales, closing, and prospect follow-up skills.
- Experience managing multiple leads and leasing activities.
- Excellent customer service and resident relations skills.
- Strong organizational and time-management abilities.
- Confident, professional communication skills.
- Ability to handle challenging situations calmly and professionally.
- Self-motivated, dependable, and results-oriented.
- Comfort working in a fast-paced, high-volume apartment community.
- Ability to work Saturdays as required.
- Valid driver's license.
- Reliable vehicle with active automobile liability insurance in the applicant's name.
Nice To Haves
- Experience leasing at a large apartment community.
- Experience with EliseAI.
- Experience with Yardi or other property management software.
- Strong knowledge of CRM systems and lead management.
- Bilingual English/Spanish communication skills.
Responsibilities
- Conduct engaging, informative, personalized apartment tours.
- Build relationships with prospects and identify their housing needs.
- Present apartment features, amenities, pricing, and availability.
- Follow up with prospects by phone, email, text, and CRM.
- Overcome objections and ask prospects to lease.
- Work toward a prospect-to-resident conversion rate of 33% or higher and support community occupancy and leasing goals.
- Maintain accurate leasing records, applications, prospect information, and information in property management and CRM systems.
- Welcome prospects and residents professionally and provide responsive, solution-oriented customer service.
- Handle resident questions and concerns with patience, professionalism, and follow-through.
- Maintain a professional appearance and take ownership of customer interactions and commitments.
- Prioritize multiple prospects, applications, follow-up activities, and daily responsibilities.
- Communicate effectively with the Property Manager and onsite team.
- Assist with resident retention and renewal efforts.
- Support resident events, outreach marketing, and community activities.
- Help maintain the leasing office, model apartments, and tour paths in excellent condition.
- Collaborate with teammates, contribute ideas and solutions, and adapt professionally in a fast-paced environment.
Benefits
- Medical, dental, and vision insurance.
- 40% off an apartment home if the employee chooses to live onsite.
- 401(k) with company match.
- Paid vacation, holidays, and sick time.
- Employee Assistance Program.
- Training and professional development.
- Employee rent discount.
- Employee recognition programs.
- Career advancement opportunities.
- Leasing bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
