APARTMENT LEASING AGENT

Bear Property Management•Madison, WI

12h•Onsite

About The Position

Bear Real Estate Group is looking for a motivated and customer-centric Leasing Agent to take the lead in showcasing their brand-new property, The Intersect, located in Madison. The role involves working amongst a team of professionals within a beautiful building with premium amenities. The Leasing Agent will be responsible for scheduling and conducting showings of all available rental units, helping prospective tenants experience the quality, style, and comfort the community offers. Weekend availability is required.

Requirements

High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience or equivalent
Customer service: Manages difficult or emotional customer situations; responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; Meets commitments.
Computer skills: Microsoft Word, Microsoft Excel, WI CCAP, TransUnion, and various rental search websites.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Well organized with ability to prioritize and multi-task
Ability to deal effectively with a diversity of individuals

Nice To Haves

RealPage experience a plus.

Responsibilities

Show units to all prospects.
Monitor condition and cleanliness of make ready units and model as well as tour path.
Conduct pre-move in unit inspections.
Answers the telephone and provides customer service.
Processes rental applications.
Prepares lease documents and handles lease signings if necessary.
Communicates with applicants regarding application status.
Provides accurate information on our rentals to callers and visitors.
Ensure guest cards are complete, entered into RealPage and follow up is completed for all prospects.
Accumulates traffic information from various sources and prepares a consolidated report.
Maintains awareness of local market conditions and trends by preforming market studies quarterly.
Creates social media content and newsletters.
Is on top of customer relations and gives assistance to current residents regarding tenancy and ensure requests are delivered and carried out with accuracy and promptness.
Provides support to the Assistant/Property Manager as needed.
Audits all tenant files.

Benefits

401(k) with company match
Annual merit-based increases
Comprehensive medical, dental, vision, life insurance
Long-Term Disability
FSA and HSA options
Generous paid time off
8+ paid holidays
Short Term Disability
Accident, Critical Illness, and Hospital Indemnity
Ongoing education, leadership training, and advancement opportunities across all departments
Annual employee appreciation events, team outings, and company-wide recognition programs
Performance-based bonuses and commissions