Apartment Community Manager

AIR Communities•Philadelphia, PA
•$68,000 - $72,000

About The Position

AIR Communities is hiring an Apartment Community Manager for an apartment community in Philadelphia, Pennsylvania. Community Managers lead the business operations of their communities, including sales, finances, and team development, with a focus on providing excellent service to residents and meeting business goals. The role leads at least two direct reports and oversees leasing and maintenance team members, property budgets, revenue growth, resident satisfaction, operational and financial goals, and compliance with legal standards and company policies.

Requirements

  • At least four years of experience with sales, customer service, and asset management, ideally in property management or a similar industry.
  • At least two years of experience in a leadership role in property management.
  • Two to four years of experience leading a team in a competitive sales and customer service environment.
  • Ability to mentor and coach a diverse group of team members.
  • Demonstrated ability to use sales processes and metrics to drive results.
  • General understanding of financials and budgets.
  • Knowledge of property management systems and tools, such as Entrata, OneSite, SmartRent, or Salesforce.
  • Reliable transportation.

Responsibilities

  • Lead and develop a team of at least two direct reports.
  • Provide exemplary service to residents and team members.
  • Manage the property budget, increase revenue, and achieve operational and financial goals.
  • Manage leasing and maintenance team members.
  • Facilitate leasing activities, revenue growth, and resident satisfaction.
  • Ensure adherence to legal standards and company policies.

Benefits

  • Expected salary range of $68,000–$72,000 with a 15% target bonus opportunity.
  • Commissions for new leases and renewals.
  • Apartment discount benefit option for living on-site at the community.
  • Paid time off including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service time annually.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development, leadership training, and career growth opportunities.
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