Apartment Community Manager

AIR Communities • Philadelphia, PA

5d

About The Position

AIR Communities is hiring an Apartment Community Manager for an apartment community in Philadelphia, Pennsylvania. The Community Manager is a business leader responsible for directing operations, sales, finances, and team development while delivering outstanding customer experiences and working to exceed business goals. The role leads and develops at least two direct reports, provides exemplary service to residents and team members, and oversees the property budget, revenue growth, and operational and financial goals. The manager also leads leasing and maintenance team members, facilitates leasing activities, promotes resident satisfaction, and ensures adherence to legal standards and company policies.

Requirements

• At least 4 years of experience in sales, customer service, and asset management, ideally in property management or a similar industry.
• At least 2 years of experience in a leadership role in property management.
• 2–4 years of experience leading a team in a competitive sales and customer service environment.
• Ability to mentor and coach a diverse group of team members.
• Demonstrated ability to use sales processes and metrics to drive results.
• General understanding of financials and budgets.
• Knowledge of property management systems and tools, such as Entrata, OneSite, SmartRent, or Salesforce.
• Reliable transportation.

Responsibilities

• Lead and develop a team of at least two direct reports.
• Provide exemplary service to residents and team members.
• Manage the property budget, increase revenue, and achieve operational and financial goals.
• Manage leasing and maintenance team members.
• Facilitate leasing activities and revenue growth.
• Promote resident satisfaction.
• Ensure adherence to legal standards and company policies.

Benefits

• Expected salary of $68,000–$72,000 plus a 15% target bonus opportunity.
• Commissions for new leases and renewals.
• Apartment discount benefit option to live on-site at the community.
• Paid time off, including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Company-paid short- and long-term disability.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community service annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed