Analyste en technologies / Technology Analyst

IQVIA•Mississauga, ON

5d•CA$71,800 - CA$119,600

About The Position

IQVIA is a leading global provider of advanced analytics, technology solutions, and contract research services to the life sciences industry. We are dedicated to helping our clients improve their clinical, scientific, and commercial results. We are seeking a dynamic and client-focused Analyst to join our Canadian Technology team. The Technology team is responsible for a suite of offerings and services that span information management, data visualization, analytical tools and service, omnichannel outreach campaigns, and mobile advertising services. Artificial intelligence is helping to enhance current solutions and facilitating the development of new capabilities rapidly. Our clients are companies and institutions active in the life sciences industry, including but not limited to local and global pharmaceutical and medical technology companies, and adjacent institutions. The ideal candidate will be responsible for managing and nurturing client relationships, ensuring client satisfaction, and supporting business growth.

Requirements

Bachelor's Degree or equivalent experience required
2+ years of related professional experience
Works willingly and effectively with others in and across the organization to accomplish team goals.
Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline.
Knowledge of consulting methods, tools and techniques, related to one’s functional area.
Knowledge of current events and developments within an industry and major competitors.
Knowledge and understanding of the marketplace.
Knowledge of professional/trade associations, key people and companies.
Effective time management skills.
Functional knowledge of English, both written and spoken, is necessary.

Responsibilities

Participates in the design, development and delivery of solutions for clients using a consultative approach to determine a client need.
Reviews and analyzes client requirements or problems and assists in the development of proposals of cost-effective solutions that ensure profitability and high client satisfaction.
Provides direction and guidance to others within IQVIA to help support the creation of the solution.
Develops detailed documentation and specifications.
Performs qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client specific solutions.
Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience.
Proactively recommends improvements and alternative solutions to resolve problems.
Provides follow-up with client after project deliverable has been completed to ensure client satisfaction.
As experience grows has the freedom to identify new business opportunities through use and understanding of various IQVIA assets.
Proactively develops broader and deeper knowledge of related consulting methodologies and pharmaceutical market through on-the-job experience and participation in training opportunities.
Begins to develop practice specific subject matter expertise.