Analyste d'affaires principal en TI (IT Senior Business Analyst)

Allegion•Longueuil, QC

9d•CA$90,000 - CA$110,000•Hybrid

About The Position

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. The IT Senior Business Analyst is responsible for analyzing, specifying, proposing, and partnering with subject matter experts to define the best solutions to meet business needs using knowledge and expertise around the ERP system. As an IT Senior Business Analyst, this person will apply proven communication, analytic, and problem-solving skills ensuring alignment with IT and overall business transformation strategies. The Senior Business Analyst formulates and recommends solutions that can be applied globally and aligns with system functionality and with Allegion’s business processes. You will be responsible for maintaining ERP systems, driving data analytics, managing system integrations, and leveraging emerging AI tools to drive operational efficiencies. Willingness to learn and grow as the business and systems evolve over time.

Requirements

Bilingual French and English.
Bachelor’s degree in Engineering, Business, Information Technology or related field
5+ years of proven experience within manufacturing (multi-national) or distribution operations
Deep functional and technical knowledge of the Genius ERP and Sage 300 applications
Experience with relational databases (MS-SQL) and client-servers concepts
Experience developing comprehensive business requirements, functional design documents, completing impact assessments, and contributing to business cases that identify value of the change
Ability to work independently as well as to collaborate effectively with others in person and remotely
Excellent communication skills with all levels of an organization. Proven ability to lead and communicate orally, in written documents, and in formal presentations is required.
Team player, change agent, and customer-driven mentality
Analytical approach to problem-solving, solid conceptual skills and willingness to learn, sense of urgency and commitment for a job well done.
Strong work ethic, results oriented
Demonstrated ability to successfully participate in multiple initiatives simultaneously
Solid understanding of data integrity and audit / compliance procedures
Applicable Techno-functional knowledge
Comfortable using PowerBI, SQL and other tools to work with data for ad hoc analysis

Nice To Haves

Prefer experience working with Microsoft Dynamics 365 Finance and Operations or Customer Experience applications
Prefer experience working on a global (multi-Region) ERP environment
Prefer experience with CPQ tools and ERP integrations, experience with ExperLogix is a plus

Responsibilities

Defining ideal and practical business system solutions while driving standardization within the work streams
Provide Genius ERP and Sage 300 support with complex business requirements and challenges requiring deep expertise in Supply Chain, Manufacturing and Warehouse Management
Responsible for gathering requirements, analyzing and creating functional specifications, Function Design Documents, understanding Dynamics Finance and Operations setup and configuration options, documenting and testing solutions, and ensuring business partner understanding and acceptance
Working with users to create and execute test cases that cover multiple business scenarios
Collaborating with developers to ensure functional spec designs are understood and technically executed correctly
Participating in active partnerships with key business users to look for ways to further optimize system usage and best practices
Active involvement in supporting future enhancements and strategic D365 ERP deployments and implementations globally
Working across multiple locations and business partners to develop global/regional systems and process improvements
Developing and maintaining advanced reports and dashboards using Power BI, SQL, or SSRS.
Translate complex manufacturing data into actionable insights for Plant Managers and SBU leadership.
Analyzing and challenging existing processes and assumptions to help define the best solutions to meet the current and future business needs
Reinforcing the business drivers to promote the usage of standard ERP functionality
Actively supporting rapid and continuous improvement events by providing a combined view of business and system processes
Identifying and implementing AI-driven use cases, such as predictive maintenance alerts, automated data validation, or intelligent demand forecasting, to improve SBU productivity.
Train new Business Analysts and Business Analyst contractors on standard work